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17 years 5 months ago
We stayed at this hotel but had some problems with our family room? This being it was two separate rooms. This was not convenient for me as we booked a family room, this being my family in one room?
We tried to explain this to the management but was told there are no family rooms in this hotel which I found hard to believe.
We did not pay the bill after staying one night(we were meant to be there for 2 nights) due to it not being what I booked and the management tried to call the police? But the police told the manager (graham)to stop wasting their time.
I wrote a letter to the director of this company, once I arrived back from my humiliating experience(Nov 14 2006)but I have still not had any response from MacDonald Highland Resort.
I dont think they like tourists money but only business money???? I do not know the difference but they have trained their staff to know the difference.
We tried to explain this to the management but was told there are no family rooms in this hotel which I found hard to believe.
We did not pay the bill after staying one night(we were meant to be there for 2 nights) due to it not being what I booked and the management tried to call the police? But the police told the manager (graham)to stop wasting their time.
I wrote a letter to the director of this company, once I arrived back from my humiliating experience(Nov 14 2006)but I have still not had any response from MacDonald Highland Resort.
I dont think they like tourists money but only business money???? I do not know the difference but they have trained their staff to know the difference.
Travel operator: Macdonald Highland Resort
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