Swimming pool and gardens very nice, but a bit far from the beach, and the surroundings are not that nice either. There was a very busy road, just next to the hotel, which wasn’t good.
The rooms are good, but don't have a bath instead it has a really good walk in shower. Glass door on the bathroom, 20" TV with BBC1, BBC2 and ITV. The beds were hard and found out on the last day the staff can put a swedish thing on the matteress that makes it softer. We had 3 beds in our room and had enough space. There is plenty of storage space and a nice touch is the spotlight above the light above your bed which is there for reading. We were on the 4th Floor and had lovely views of the garden/ pool area, sea and resort.
The food was of good quality and I would say above average. They have different themed nights and the only night I didn't like was the majorcan night. Nothing wrong with the food just didn't like any of the dishes but had some suckling pig that night. For deserts there is a wonderful selection of cakes, cream dishes, ice cream, fruit and cheese and biscuits. There was always a roast meat and a grilled meat along with 2 or 3 other meat dished. 3 different fish dishes with loads of different vegs. Breakfast had a good choice and tea lovers will be impressed with a choice 8 to 10 different teas from around the world at beakfast. Eggs and bacon, pancakes, beans, cereals, cheese and cold meats, fruits, cakes and buns ect. Coffee placed on the table on arrival. Dinner and breakfast can be eaten on the outside terrace but for dinner on the terrace they get on the tables well before the restaurant opens at 6.30pm.
Pool area has 2 main pools one near the hotel and the other in the centre of the garden. The pool in garden is on 2 or 3 different levels with waterfalls and the pool can be entered via steps or the gently slopping walk in area's. This pool is suitable for toddlers to adults with a couple of seperate paddling pools. The pool near the hotel is suitable for ages from around 4 or 5 to adult. The only concern I have with this pool is there is a line which seperates the shallow part from the deep part which is 6ft deep. I got caught out walking along to find my self going from 4 ft of water to 6 ft of water. A child who is not a good swimmer could end up in trouble because there was just a drop past the blue line on the pool bottom. There should be a danger warning on the side of the pool. We often didn't get down to the pools until between midday and 1pm. There were stacks of sunbeds available and we never had any trouble getting one. I saw about 4 towels on the sunbeds around 9am, the hotels runs a strict policy of no saving sunbeds. The gardens have a number of tree's which provide shade which means there is no needs to hunt out a unbrealla.
All the kids at the hotel were well behaved and at night there was peace and quiet. The hallways are carpeted which means you don't hear high hell shoes clattering along at 2am. The hotel public rooms and furnishings are all in good condition and don't look tired. The public rooms, gardens and guest rooms are kept very clean.
The hotel gives guests a card which can be shown in the restaurant, snack bar or any of the bars to credit your purchases to your room account. I found this good because if I was running short of money I didn't have to rush out to get cash out of the hole in the wall. They were quite happy to take cash if anybody wanted to pay that way.
Free mini golf and fitness spa. I never used the spa even though I wanted to use the gym, just didn't get time to fit it in. Children can be taken into the sauna until 11am after which there is a adult nude saunas only or wear a towel. The entertainment was nothing to write home about and this is an area the hotel can approve on. The kids club is run by tui and has german speaking staff. Thomson/tui should look at having a kids club for english speaking kids.
The hotel is, I would say 300 meters from the beach aross a main road. The main road is not a problem because where the side road on which the hotel is located leads straight to a traffic light crossing. The beach and resort centre is in a straight line from the hotel.
I have tried to give a honest report on my stay at the hotel. I would recommend this hotel to anybody and feel its at the higher end of the 4* ratings used for hotels.
Travel operator: Thomson
Travel operator: First Choice-Falcon
The hotel was clean and well presented, as would be expected for a 4*. If traveling as a couple without children would recommend it, but not v good for families due to lack of entertainment (we went to the entertainment the first night, although my daughter studied German, even she couldn't keep up!
We asked the advice of the rep and were pointed to the Haiti - which was great for entertainment. We spent the rest of the holiday using the Gran Vista as a base, but spent our time at the Haiti and the local bars...
Travel operator: Thomson
Travel operator: First Choice
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