The location suited us as it was close to the beach but not near the loud night life, took us about 10 minutes to get to the resort centre. The staff were very nice and the cleaners were also very pleasant.
We never went until 27th September, so didn't expect there to be much entertainment in the complex, however if you walked for about 20 minutes you would find plenty of entertainment in the resort.
We will be visiting these apartments again and would recommend them to others
It is situated away from the town, but only a five minute walk away so not next to rowdy pubs, etc. There is a small supermarket just around the corner. Staff are very pleasant and always smiling and willing to help. You can get basic, good food on site in the bar/restaurant.
If you have children, the entertainment is excellent for them. Adele works tirelessly keeping the kids amused and all the children loved her. She made each one feel special. There is a good sized pool with a lifeguard in attendance.
The bad bits: The hotel can be noisy as it is popular with groups of young people. This was a problem on a couple of nights when some had obviously been drinking heavily and just couldn't take it. Loud arguments and bad language is not what you want to hear on holiday.
The hotel is not suitable for disabled. There are lots of stairs to tackle just to get around. For example, stairs outside just to get to reception, then a couple of short flights to get to the pool and bar. There are lifts, but the one to our floor broke down twice in one week. Although there was a lift to the floor we were on, we were still faced with six stairs to get up to our apartment.
That said, we did enjoy our stay and would only reject this as a holiday stay due to mobility reasons. The staff cannot be faulted.
Maria in the bar was lovely, friendly and defiantly mad! Her sangria is lethal (we hope she can be persuaded to come back next year). Apartment was clean and tidy. Pool was very popular.
The icecreams were very expensive at the hotel bar some 3.5 euros each
The hotel staff and entertainers were excellent the kids activities in particular were well organised and fun.
The main downside for us - and I think we were very unlucky was that while we visited the apartments there were a large amount of 18-22 year olds staying in the complex and the noise was totally unbearable at times - we did complain along with many other families and to be fair the rep and hotel staff did try to sort the situation but it was always going to be an impossible task bearing in mind how many rooms were filled with groups.
Travel operator: first choice
We were in a self catering apartment which had 2 single beds pushed together to make a double and 2 sofa beds for our kids ( aged 8 and 5) , all beds were clean and comfy.
We had a first floor apartment with a great veiw out over the pool area and bar area. each room has air conditioning that you control yourself and this makes all the difference when you come in to cool down, our kids used to open the door shouting 'ice box!' , it was fantastic.
We didn't do any cooking as we ate out every night but there was 3 electric rings / fridge / grill and you could hire microwaves, so well equiped if you intend to cook.
Situated a 5 min walk to centre of Santa Ponsa and beach so close to all amenities but not bang smack in the middle of main roads.
Pool was ideal for our kids and kids club was ran proffesionaly and safely, water polo, water bingo, rifle shooting and archery were just some of the things my son and I got roped into via the kids club, Ramone was a star and has a great knack of remembering all the kids names!
Staff were great and very helpful the whole place is kept tidy and clean.
We have stayed in the sister apartments jutlandia over the road 2 yrs ago and both my wife and I agree that plazamar apartments were better.
Now 3 moans !! The price of food and drinks at the pool bar was incredible, very expensive. On two of the nights there was quite a lot of noise late on with a couple of gangs of lads and girls returning, but on talking to the staff there is a policy of giving rowdy groups a written warning after any noise or trouble and if there is any more complaints they will be evicted on the spot! Think it worked because after that the noise did stop.
Lastly if you read the words 'nightly entertainment' in your brouchre take out the word entertainment!! Poor is how I'd describe the acts we saw.
Two places you must eat at are Jackies and Croccodillos both fantastic places in Santa Ponsa.
All in all a fantastic place, fantastic apartments and we will definitely be returning !
ps. For those who get annoyed at people leaving towels on the sun loungers from 6am! they have a policy that if you aint there your towel is removed...I went down and stayed with our loungers and a fella came along and collected 55 towels!! And put them in a pile with the life guard!! Class!!!
Travel operator: first choice
The swimming pools are beautiful. There is one huge one, that is kind of separated off into 3 - kids pool, middle depth pool, and deep pool. It was absolutely freezing! But as it was in the high 20's, it was a nice feeling once you finally plucked up the courage to get in! There was a lifeguard on duty every day and you could rent sun umbrellas for the day from him for
Travel operator: First Choice
The rooms were cleaned five days out of seven, but if you needed anything extra doing, reception could help.
We found the food in the bar quite expensive and with a set menu there was not much to choose from, which was fine for around the pool but we ate out at night.
We found getting around the hotel quite strenuous with a buggy as the lift doesn't go to every level, but the location of the complex is great. Just a bit of a slope down to the beach and all the shops/bars but it isnt far at all.
The cleaners were all robotically friendly and the bar staff were fine.
Virtually no entertainment at this hotel, no lifeguard, no tv/radio(in our room), and we had to ask for a microwave.
Hardly saw a rep all week, and when we did, we felt she was rushing to be somewhere else.
I you want to get a tan and nothing else, this is fine. If you want entertainment and a bit of fun, notices around the hotel will direct you accross the road to the sister hotel Jutlandia.
Travel operator: First Choice
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