A friendly welcome with refreshing towels and cool drinks. First impression was good and this never changed - a bright, spacious, airy hotel. We had booked a superior deluxe room and were not disappointed by the room or it's facilities. A spacious room in good decorative order, good lighting and with oceans of cupboard space.
The hotel was kept clean and tidy but the housekeeping standards for the room were poor. Beds were not changed regularly (I had to chase to get my bedding changed), beds were poorly made, soap and even toilet paper were not replenished and I had to ask for both, towels were old and discoloured and, once again on two days out of 7 we were actually left without towels - by far the worst housekeeping that we have ever encountered. Water supplied is limited to one 500ml bottle per person. Any more must be paid for, unless you are on an AI deal.
There were two restaurants. An all day cafe which was also the A la Carte restaurant and a buffet restaurant. The A la Carte menu was limited and the hotel seemed to cater for an all inclusive multi national customers - in consequence the buffet was 'interesting' to say the least.
the food here is of an exceptable standard they do different themes but if you are really struggling then ask the waiter if they will cook you something to order (i had a steak twice absolutly beautiful) the staff are absolutly brilliant they will go out of there way to help you from the restaurant to the room boys i found that little tip here and there is really apreciated there are loads of loungers just find an empty one then look for a lifegaurd and catch his attention then he will fetch you a matress from here you dont need to move as the pool waiters will mill around and fetch any drinks you need all day long if you are feeling energetic there is a gym ,tennis court and a squash court available
it is set a little bit out of the way but there are tuc tucs out side ready to take you anywhere (cheaper than taxis) the local people are fiendly so walking about isnt a problem would like to say look out for aruna manik and sunny three top guys and yes i will be going back
Travel operator: mercury direct
Travel operator: Mercury Direct
The hotel is well designed and very relaxing, but after 4 nights there we were a bit bored and looking forward to going home.
There is very little to do at the hotel other than using the pool or paying for further excursions
Travel operator: Kuoni
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