Image of Palm Grove Hotel

Palm Grove Hotel

2 of 2 hotels in Banjul

3 out of 5 from 2 reviews
Banjul Serrekunda Highway, Gambia
Palm Grove Hotel in The Gambia is one of the oldest hotels in this part of Africa, and now completely remodernised to European standards offering every modern convenience that the traveller could want, whilst surrounded by an unspoilt country.

2 Reviews

Traveller Rating

  • Excellent
    0
  • Very Good
    0
  • Good
    1
  • Average
    1
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
9 years 11 months ago
we arrived about 10pm and showed to our room, it should have been condemned years ago. The brochure stated it had been refurbished in the mid nineties, I agree the reception area looked ok but our room looked as if it had not been upgraded since it was built in the 70's. The mosquito nets did not meet, there was at least a 3 foot gap, hence I was bitten to pieces. Obviously it was too late to do anything that night but the following morning we asked the rep to either move us or find us the first flight home. He gave us a suite, better but still worse than anything I had experienced anywhere in the world.
Some of the bar staff and waiting staff were brilliant and made up for some of the disapointments with the hotel. We will absolutely, catagorically NOT be going back.
Off to Bulgaria in June and Morrocco for Xmas 2008, watch this space!!!!!
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Thomas Cook

Karen
12 years 1 month ago
Stayed a week here in october at the end of the rainy season.
The hotel is Clean with very friendly staff always smiling. The room we stayed in was massive with a beds mosquito nets spacious living room The maid(all the staff were male) put flowers in room every day and it was very clean .
The hotel had a colourful gardens with seating quieter than the pool areas there were a couple of weddings in the grounds while we were there. The pool had beds and cushions which pool boys would arrange anywhere you wanted.
We stayed half board breakfast constisted of rolls/crossiants Eggs omelettes pancakes cooked to order fruit juice etc.
The Pool Bar served Snacks reasonably priced ...burgers/chips Salads etc .
The evening meal was your normal average buffet affair(bit samey) 1 night was set under lights around the pool area with live music which made a nice change
Band B guests could buy a ticket for the evening meal.
There was entertainment most evenings ....African dancers fire eaters and snake charmers etc.

While we were there the hotel was over run with little frogs hundreds and i mean hundreds Especaily after it rained I will never forget arriving with our cases and having to negoitate our way to reception avoiding standing or running over them with our cases . (They were only around the main area of the hotel not the rooms)
There was a book swapping near reception,, most of the guests were british and not many children even though it was half term.
The only thing I could fault the hotel with was the mosqitos whether it was the time of year we went Most guests were covered in bites despite long trousers deet protection etc,. So take every precaution you can and make sure you have your jabs.

Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: thomas cook

Recommended

Ask a Question

Got a question? Ask our community of over 1.5 million users.

Post your question

Book Your Stay

Looking to stay here? You can check the accommodation availability and get the best prices using the links below:

What's nearby