Just got back from Icmeler whilst we were there my wife slipped on the pavement and broke her wrist . we went to the hospital in Icmeler the doctor confimed it was broke and said we had to go to hospital in Marmaris but first we had to go to our apartments for passports and insurance proof which we did , we went to the AHU HETMAN HASTANESI . in Marmaris , the care was first class an X Ray st8 way then 5 minss for the consulant to arrive , he told us that it was broke and needed to be pinned my wife would stay in overnight with an op to follow in the morning and he said she will be back round the pool tommorow afternoon .

The day after they did indeed op on my wife now this is when the SS Admin at the hospital step in and take over as my wife was taken away i was asked to phone my insurance for a ref number fair enough no probs i did but no answer , so Admin tell me its the medical side i need not the company i took the insurance out with , i had not a clue who they were i couldnt get through to my insurance provider to find out either , so im in a panic and getting no help from the so called lady im speaking with in Admin , one hour passed and i was once again asked to phone this time by a german sounding woman i explain my predicament and she goes on her pc for cases who had same company as me BINGO she finds my medical side .
So i phone get through and explain what happend they build a case and said we will phone you back in one hour which they did , they told me the case had now gone to review as is the norm and will be in touch with the hospital .

I pass the on to Admin who seemed pleased by now my wife is back in her room 2 hours pass and in march SS Admin can you phone your insurance and ask what the hold up is please , ! hold up ? ! we had only been there 12 hours for gawds sake . so of i trot to the phone , the insurance inform me all is well and they will be in touch , i pass this on to the SS , about 5 mins later the doc comes to my wife room he says she is recovering well ill discharge her at 4 today we are pleased to hear that , but SS admin arnt anyway the doc gets back about 5 says sorry for being late and discharges my wife , he says the nurse will be along in 20 mins to take the needle out of her arm .
So one hour later i go looking for the nurse i find her and ask her to take the needle out so we can go , i cant she says , why not i ask , your paper work over insurance is not complete , i explain that we have to come back tommorow anyway for the plaster to be opened slightly so my wife can fly home on the monday , enter SS Admin she says sir you must phone your insurance we dont know if they will pay or not so if they wont the bill is yours , i reply please just give them time as they are very busy but she insist i phone or my wife aint going nowhere is what she meant .
So im angry now i havnt eaten in 22 hours but i give in and phone , i tell the insurance what they are doing more or less keeping my wife hostage , my insurance say they are working flat out but it takes time , now little did i know the guy behind the counter is listening to my call , as i put the phone down he ask my room number when i get back to the room a nurse arrives with a wheelchair orders my wife into it rips yes rips the needle out of her arm causing her to bleed heavy they bang some tissue on it and wheel her to the front entrance , a guy on the reception say and where are you going to me , i say back to our apartments he says not without paying £67 Admin fees and 15 lira phone calls your not i paid and we got the hell out of there .
The next day i phone the insurance from the apartments and was relived to hear them say its paid fot all £4,500 of it , we went back to the hospital later that day and we took out apartment manager with us just in case , they were all over us its was sick , i told the guy on reception that he was out of order listening to my phone calls he just shrugged we did what we had to do and left , i hope we never ever have to go through it again i would not wish the SS admin on anyone , if your going over there please find out who your medical side is and have their phone number ready just in case , the hospital needs to trust us Brits more if we are going to get on with them i reckon .