Interested in booking some accomodation through Alpha Rooms.
Cannot see on website any reference to ABTA or ATOL.
Should there be any? What is my guarantee?
Any advice would be appreciated
but others have had the booking they have paid for. If all goes well you shouldn't have a problem, but God help you if things go wrong
Pleny of other options out there, and if you post what you are looking for we will try and get you the best deal around.
Best of luck,
I want to stop in Cala D'or Playa, Cala D'or Majorca. Tried direct but they're closed 'till May!! Can't find them available anywhere.
So I was looking for alternatives - favour the Sol Cala D'or Apartments - 17th September 2 adults 1 child for 10 nights.
Its the first time i've gone DIY - already booked the flights.
Freedom direct and DIY travel also have the Sol Cala D'or apartments available.
However it asks for credit card no for reservation purposes only - you have to pay the hotel direct - does that mean you pay once your at your accomodation?
Getting slightly confused!
Normally you pay once there, but you need to ring the small print on their site, they may have a cancellation policy and this might be the reason they want your card number, in case you cancel outside a set time.
Kath HT Admin
Although the apartments you require are closed for the winter they will be open shortly to take bookings unless they are only bookable through tour operators, so why not wait a while and see what happens, until then have a look at WSH much cheaper than Alpharooms. if you must have ABTA credentials then have a look at Travel Republic.
Good Luck wherever you wander
£426.62 1 BEDROOM APARTMENT SELF CATERING
APARTMENT (1 BEDROOM) STANDARDSelf Catering £426
Enter promotional Code:
9363when booking and you will get a 10% discount, saving you another £42+
If this is OK, I can let you know how to save even more on this booking, around £30+. PM me and I will explain.
PS: WSH site is down at the minute, so their price is not available
I check Alpha for Sol Cala Dor Apartments, but for the dates hippyjak wanted I get £373.00 Self Catering?
I copied and pasted the results from the sites as to not make a mistake - please check again and confirm, obviously one of us hasn't sobered up yet
No problems I thought, I'll just ring the emergency contact number - however this was the mobile number of a young lady in Spain who said she did work for Hotelbeds (who I believe own Alpharooms) but she had nothing to do with bookings and wasn't able to help us. Despite promising to ring us back with a contact number, she didn't and when I tried calling again, her mobile was permanently on answerphone! I then rang the only other number available which was the Alpharooms out of hours booking number however the young girl insisted she couldn't book anything out of hours for us as she needed 48 hrs notice! Despite desperate pleading from myself - we were 2 women stranded late at night in Poland and couldn't speak the language - they refused to help and we were left to our own devices.
We managed to find a hotel some 75 miles away and had to pay for a taxi to get there, arriving at 1.30 am.
I didn't receive the promised phone call first thing the next morning so again had to contact Alpharooms. I must say that from then on, the chap who dealt with us was very good and sorted things out - apparently the hotel was at fault with cancelling the booking.
My main gripe was the fact that Alpharooms issued an emergency contact number (thereby offering some reassurance when booking) but it was totally useless and there was no concern on their part to try and sort out the mess.
I've e-mailed today and received the standard blurb about looking into it and can I provide copies of phone bills so they can consider reimbursing me for the calls - they just don't seem to get the fact that we were alone in a foreign country, couldn't contact anyone and we were SCARED! I've e-mailed back saying I'm disappointed that I've only received a standard e-mail and that I'm still really angry about what happened and I'll be interested to see if anything is forthcoming.
I'll keep you posted but I for one will never use Alpharooms again!
i have used them 3 times this year for spain, and had no problems at all.
confirmation and accommodation vouchers were e=mailed to me by return and all went very well.
i,ve not booked with them for my next trip because i got a cheaper quote elsewhere, but would have no hesitation in using them again as long as the price is right.
Probably just extra supplements that can't be determined from a basic search.
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