Our cases have often been with the last off the carousel whilst abroad and more than once, I've wondered if they actually made it onto the plane. So far, no problems but just in case it happens what is the procedure to follow please? Easy enough if you're on a package, you can let the rep sort it for you but what if you're on a diy flight? I would imagine we'd have to find the customer services dept at the arrivals lounge and report it to them. How easy would it be to find the CS, given the signs probably won't be in English?
Any advice is welcome- hopefully I'm not witching myself for my next flight in a few weeks time.
It hadn't been put back on the plane along with several other cases at a stopover.
They gave him an 'emergency bag'...shower gel/deoderant that sort of thing...BUT had run out of 'mens' bags... so he had to have a girls one! Tampons and pantyliners were of NO use to him whatsoever
They sent his backpack by taxi to the hostel he was at in Sydney the next day.
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