What great news!! I bet that is a weight off your mind? Hope your mum is and remains well.
well done.persistance pays, and whether it is a one-off or a full admission does not really matter as you got a result.
Excellent news Darren really pleased that it has worked out, hope everything goes well with your mum 
the TA post slagging us off was removed in the night, as were all others by the author. He didn't like the advice I gave him, and when a few others agreed with me he went off saying we were all dishonest travel agents not interested in helping people.
Thank you all for your kind words, I will read them out to mum.
I too have been following this thread. Really pleased that everything has worked out. Can I just say how impressed I am with the caring and knowlegable advice that has been given to Airbag on this thread? Congratulations to all of you.
I've also been keeping up with this thread and am so thrilled it has ended successfully. You've had so much advice from others which must have helped you. I know what it's like when cancer is involved your memory goes blank but I hope everything goes well for your mum. I'm sure she'll be happy hearing the good news.
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