Hi,

We booked a holiday through Thomas cook for a week in a hoseasons holiday park. We'd chosen a 3 bed lodge and have paid in full.

We got a call on Saturday from thomas cook to say hoseasons had asked them to confirm with us that the lodge was in fact a 2 bedroom with additional sleeping for 2 in the lounge. I've checked the website and they have both advertised (sleepy willow 6 which sleeps 6 and sleepy willow which sleeps 8 ) but the one on my booking form is definitely for the 3 bed as it's called the sleepy willow.

I have a feeling that the park has overbooked somehow and we're getting moved as there's only 4 of us in our party. I'm not happy as we paid for the 3 bedroom lodge as a treat for us plus one of my children has severe epilepsy and can't really share with his sister as he would keep her awake a lot. I'm so angry, Thomas cook say it's a misprint on the website and not their fault.

What you think is reasonable? They've offered a 3 bed caravan but it wasn't what we were wanting to be honest. Am I being unreasonable asking for compensation for being mucked about?

Thanks,

Amanda