Anyone having booked or is considering booking a holiday at the Savoy Gardens Hotel should be aware that the construction of new apartment block next door started at the end of June and is expected to continue to early/mid 2018. The noise is very disruptive and dust is flying about from 8 o'clock in the morning to 6 o'clock in the evening. We stayed here and the noise was horrendous but we could not be moved to another hotel. The circumstances are entirely beyond the hotel's control so it not use complaining once you arrive.
We booked with Thomson. The building works only started late June 2017 and we only received notification 2 days before departure so it was too late to do anything. We had great difficulty trying to get through to the right people at Thomson to speak to someone, so we had no choice but to go or loose our money. On arrival we requested change of accommodation but they were unable to unwilling to do anything. They did point out the noise and building works were next door so it was beyond the hotels control. We are now in correspondence with Thomson holidays (or TUI) about compensation.