Well done to Thomson Holidays for resolving the problem of the missed port of call, Split .
Due to substandard fuel taken on at Koper, we experienced electrical failure affecting the vacuum toilet system, air conditioning and electrics.Although only for a couple of hours it was very unpleasant as it was so hot. We were stranded in Koper, Slovenia and couldn't depart as expected. We were still there the next morning until the problem was fixed. We were kept updated as to what was being done and the Blitz spirit prevailed. We finally left Koper and headed to Venice where we arrived in the evening (instead of the morning). As we were behind schedule we were informed that we would have a day and a half in Venice (great to see Venice at night !!) instead of a day and we would miss out Split in Croatia. As we still got to Dubrovnik we were happy. More letters and announcements followed and the entertainments team did a brilliant job of keeping the passengers entertained and happy.Each passenger was given £150 of onboard credit and if you didn't spend it you were given the cash back. Apart from this problem we had a great cruise.
As a result of Thomson's handling of the matter I'm sure most, if not all the passengers onboard, would travel with Thomson again.I certainly will.