Tickets On Departure Advice Please - General Holiday Enquiries, Hints and Tips, Holiday Forums

Tickets On Departure Advice Please

smashy

2005-05-25 18:54:34

We originally booked our flights with Wardle Travel who went into liquidation recently. Essentially since then we have had nothing but problems with obtaining our tickets - in fact we found out completely by accident on Monday that the balance on the tickets had not been passed on to the flight company and that nobody was going to tell us

Anyway after giving the flight company proof that we had paid Wardle the full amount they said that the tickets would be available at the airport for pickup, this made me very nervous but luckily they then agreed to send them to me (thanks Nick - just in case you read this forum).

However my original question stands and was wondering what experiences people have had of picking up tickets at the airport. We are catching Excel airways flight from Bristol at 7.00 a.m. and had no proof other than the flight company saying the tickets would be there for collection.

MODS if i have said anything that is inapropriate or borders on slander please let me know. thanks

Edited by smashy 2005-05-25 18:56:03

alizda

2005-05-25 18:55:48

we;'ve never had a problem - once they weren't ready and the service desk staff wrote us out some new ones

powdie

2005-05-25 19:01:00

Hi Smashy we have picked tickets up at the airport, but not under the same circumstances as yours, we did a late booking, but we did not have any problems they just printed them off for us, I would suggest you take all the paper work you have, as proof of payment though. I'm sure it will all work out for you, enjoy your holiday. powdie

smashy

2005-05-25 19:02:18

i'm still hoping they will arrive by post tomorrow

monarch19

2005-05-25 19:08:28

Hi smashy never had this problem but hope that they are there and you have a great holiday. :fly

patty

2005-05-25 19:09:53

Tickets

Hi Smashy

What date are you flying. We are flying with Excel 13th June

Patty

smashy

2005-05-25 19:23:25

were flying on the 6th June looks like Excel have change the flights from a 7.55 deaprture to 7.00 as well just waiting for tickets to confirm this

Garys missus

2005-05-26 08:13:31

H, have had to pick up tickets once before, as it was a late booking. We just had to bring our reference number. They were there waiting for us. Hubby was a little worried, but as I say, no problems. Have a good time.

rachie-m

2005-05-26 08:59:49

We too booked a late holiday. We had another holiday cancelled 2 days before departure so had to book a last minute one. It had been a really stressful week and I was convinced it would all go pear shaped. But, the tickets were at the desk and it couldn't have been easier. I was so relieved!

greenshoes

2005-05-26 22:35:55

i had to pick up my tickets last year from the first choice desk at glasgow airport due to a late booking. my travel agent gave me a reference sheet to hand over. so i did what i was to do and when i got the tickets my name was spelt wrong. i pointed out the mistake and they said i would have to pay. well i wasnt pleased after i had to paid an extra £10 to pick up tickets at the airport??? i showed them all my documents includiing the copy of the sheet with mydetails that the travel agent gave me. first choice then apologised and gave me new tickets.

lesson learned take all your travel documents!

digby

2007-10-29 21:42:25

We had to pick up tickets at the airport, but when we arrived at our resort the rep had no trace of us. I was up to high doh, but he assured us we would get nice accomodation. Boy, was he right! We ended up in 5* accomodation for £329 each for 14 nights. Thanks Thomson holidays.
,

ray388

2007-10-29 23:38:32

hi digby
i hope the 5* not to posh for you

digby

2007-10-31 22:39:08

Hi Ray 383. Just absolutely loved every minute there. Just swanked around pretending I was well used to the posh life. Never saw so many mutton dressed as lamb dames in all my life and i aint young :lol:

Robbo11

2007-11-02 01:41:46

We have had to collect our tickets at the airport 4 times in the last few years and have never had a problem. Twice it has been as early as 5.30 am but there has always been someone at the desk to hand them over.

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