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Club Cala Romani Hotel

7 of 10 hotels in Calas de Mallorca

3 out of 5 from 49 reviews
3 stars
Sa Mola, s/n, 07689 Calas de Mallorca, Spain

49 Reviews

Traveller Rating

  • Excellent
    8
  • Very Good
    17
  • Good
    15
  • Average
    7
  • Poor
    2

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Charo Duff
Rude and aggressive staff
1 year ago
I went with my parents, who are in their 70's, my niece and my 2 year old son. We have just returned and couldn't wait to leave. The transfer time on the website states 1 hour and 30 minutes, however, if you go by coach transfer it actually takes between 2 and 3 hours. Really noisy hotel and not relaxing at all. Clientele would leave their rubbish, dirty nappies, cigarette butts and used elastoplast's around the pool during the day with no staff cleaning up after. Not an ideal environment buy any means for my 2 year old son. Any drinks spilt on the floor around the pool attracted scores of wasps. At the end of the one day my father witnessed the staff sweeping the rubbish into the baby pool. The bar staff were rude and aggressive to me and my father, especially the bar manager Toni, who actually was more like a bouncer and intimidated us on occasions. I am a 43 year old lady and felt very intimidated after I had asked if I could have my drinks in a glass instead of plastic cup, as the rest of the clientele had glasses. I spoke to 2 other people staying at the hotel that said they had also been intimidated by this as well. The bar manager was that aggressive towards my father and my father collapsed in the hotel reception after the police were called. An ambulance had to be called and today he has been diagnosed with angina brought on by this incident. There was no management on site at this time so it was left down to the marketing manager who was also very rude and unsympathetic. There was no apologies whatsoever from her. We have had to take legal action against this hotel for damages, but unfortunately it won't make my father better. I would like to warn anyone of thinking of going to this dreadful hotel and urge them to choose somewhere else.

After all, if you pay for a holiday, you want to enjoy the time there, not be treated like dirt by the staff.
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Shell
7 years ago
We went to Calla Romanai for 10 days. Wasn't too sure what to expect from the reviwes.

We arrived in the afternoon, and got seen to straight away and in to our room which was room 119 b on the first floor. Didn't like how two rooms, were in one room. So you had a key for the main door, then there was 2 seperate rooms in there. People next door banging door etc. The room was very basic, could have done with a bit of paint or something to sparkle it up. There was no air con, but was fine with the door open at night.

Our Room was very cleanned, and fresh Towels every day. But bed was only changed once in 10 days. Could have done with being changed at least once more. The Hotel in general was very clean. Clean around the Pool etc, just had a lot of wasps around the Pool.

Food was okay, not the best not the worst i've had. Repeat it's self alot...as the others said Chips and Potato's every day. But a lot of people were having them. They did a meat and fish dish every day and there was always pasta, and salrd etc. The really wasn't much choice of puddings.
The Snack bar, wasn't a snack bar. It was left overs from Dinner and Tea. Which is very rubbish, and didn't taste great!

All inclusive drinks were good, apart from you couldn't have bottled water. Unless you ordered a Picnic for when you went out. The Bar staff were quite friendly. But always seamed very busy. They could have done with more Bar staff on at night.

Entertainment was very poor. But the entertainment team really did try. They were very good with children. And were friendly.

The Hotel is only a 10 minute walk from the Beach, down a little path behind the Hotel. Very nice beach. The hotel was in a veryvery quiet part. Only about 10 Bar's around, and a few shops. But is great if you want a quiet Holiday.

Overall the Hotel was nice and clean, and the staff were friendly. The food was nice just not a lot of choice, but can't really expect there to be alot when catering for so many!! The Shop on the Hotel was good and ideal. Ideal for families. Would recomended it as long as you don't mind food being repeated and a quite area.
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Paul
8 years ago
on arrival we found the hotel clean, and were swiftly dealt with through reception, as we booked two rooms for two adults and a child, the hotel knew nothing of this and arranged for a cot ( in one room ) and a folding bed in the other ( which was missing slats, but was exchanged the next day )there was no air conditioning in the rooms, and were told that if we hired a fan, it would cost 27 euros for the ten days ( as the pound/euro rate was crap at this time, it would cost over two pounds per day to hire a fan ) SO, i would suggest taking a cheap
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Young Couple
8 years ago
Had a great time at club cala romani, was slightly concerned when we booked after reading some of the reviews but didnt need to be. Fantastic for younger children when mini disco every evening with games and activites throughout the day, Very large pool and 2 childrens pools, All inclusive was brilliant plenty of food for everyone with salad bar open during lunch and tea time, Beach close to hotel complex fantastic sea for swimming in, shops very local to resort, nice quiet area would def return again,
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Recommended
Jo
9 years 1 month ago
Room was very small. we booked a 3 bed room. Was not told by booking agency, that 3 adults should not share the 1 room, as there was no room to move.

Rooms do not have air conditioning, so would recommend either hiring or buying a fan.

Hotel staff were very pleasant, and the pool/bar area was very nice.

I personnally would not go back to that hotel.
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9 years 4 months ago
Originally found by chance on web at rediculous low price of
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Recommended
Jane
9 years 11 months ago
Staff friendly except for the night receptionist. The food was replenished regularly and was not left over from the previous day. All bar staff were very friendly. Food was what we have come to expect of that in Spanish locations i.e. very appetizing to see but fairly tasteless in reality.

We went in October and the hotel was fairly quiet - rarely had to queue for anything, plenty of tables available in eating areas (restaurant less than half full), few queues at bar but imagine this would be totally different in high season and would therefore not go at that time of year for that reason. October is a good time to go as the weather was great and everywhere was fairly quiet and consequently quite pleasant.

The minidisco was monotonous but after all it was for kids. The adult entertainment was generally very good. e.g. The Kenya Bots who were very good acrobats. The beach was a long way away (15 minute walk) down a hill.

Be careful if you have a safety deposit box as you cannot get your deposit back before 12.00 noon (at least that's the reason I was given for not refunding my deposit on the day of my departure).
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MarkD
10 years ago
We booked a week
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Mrs Hodges
10 years ago
Just returned home and felt I had to give my own opinion on this hotel. Before I booked I read the reviews and most were very good, they couldn
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HANNAH
10 years ago
Well what can I say, we had a brill time.

Hotel food was rubbish, no probs we ate out.

Pool nice and the beach was lovely. Yes we would come back again as it was so cheap to stay at this hotel what do you expect.

As far as entertainment go to the town what a fun place we all had a top time and I recommend Coco Loco cocktails.

It cost about 20.00 a night to stay here so that tells you its not going to be the Ritz where I come from, you pay for what you get, I mean come on a B&B in England 25.00 a night.
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Recommended

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