44 Reviews
Traveller Rating
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Excellent11
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Very Good13
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Good8
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Average11
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 7 months ago
Board Basis: Unless you wanted toast every day, the two rings provided to cook on were pretty pathetic but we chose to eat out so didn't matter
Cleanliness: basic rooms which had a cursory clean daily if the cleaners bothered to come in - no clean towels or sheets in a week but you did get them if you went and asked. Some of the area round the pool was literally just dirt on the ground which could easily be seeded with grass. The result of this was that kids ran in and out onto a wet pool area and turned the area into a dirty mud bath. Sun loungers weren't washed and the whole area left a lot to be desired.
Food: food a pool bar ok for a snack and not too expensive but chips with everything
Location: ok for us but could see a problem with pushchairs or elderly people as up a very steep hill which the buses don't go up
Staff: the odd smile but basically a grumpy lot - maids didn't seem to clean much but had the cheek to put an envelope under the door on our last day expecting a tip !
Entertainment - I suppose the reps tried but basically pretty poor
Been too turkey three times and wouldn't let this hotel put me off but if it had been my first visit I wouldn't go back.
Cleanliness: basic rooms which had a cursory clean daily if the cleaners bothered to come in - no clean towels or sheets in a week but you did get them if you went and asked. Some of the area round the pool was literally just dirt on the ground which could easily be seeded with grass. The result of this was that kids ran in and out onto a wet pool area and turned the area into a dirty mud bath. Sun loungers weren't washed and the whole area left a lot to be desired.
Food: food a pool bar ok for a snack and not too expensive but chips with everything
Location: ok for us but could see a problem with pushchairs or elderly people as up a very steep hill which the buses don't go up
Staff: the odd smile but basically a grumpy lot - maids didn't seem to clean much but had the cheek to put an envelope under the door on our last day expecting a tip !
Entertainment - I suppose the reps tried but basically pretty poor
Been too turkey three times and wouldn't let this hotel put me off but if it had been my first visit I wouldn't go back.
Travel operator: Thomson
18 years 7 months ago
Arrived on 17th of October to find hotel already starting to wind down for closing on the 31st.
During the course of our stay the hotel ran out of bacon, eggs, draught beer(only expensive bottles could be bought)and when anyone complained to the owner they were just told "if you dont like it get your things and go"The indoor pool was closed 3 days before the hotel closed, the internet cafe was also closed as was the sauna and the whole of the downstairs floor was closed on the last day.
I know we went late in the year but this was our family holiday. It just felt like we should have handed our money over when we arrived,then turned around and got back on the plane, it was that bad!On the plus side if there is one, the 2 girls who did the entertainment were very good.
Avoid this hotel!
During the course of our stay the hotel ran out of bacon, eggs, draught beer(only expensive bottles could be bought)and when anyone complained to the owner they were just told "if you dont like it get your things and go"The indoor pool was closed 3 days before the hotel closed, the internet cafe was also closed as was the sauna and the whole of the downstairs floor was closed on the last day.
I know we went late in the year but this was our family holiday. It just felt like we should have handed our money over when we arrived,then turned around and got back on the plane, it was that bad!On the plus side if there is one, the 2 girls who did the entertainment were very good.
Avoid this hotel!
Travel operator: thompsons
18 years 8 months ago
We stayed here in Sept/Oct 2005.
The location is up a steep hill, no good for people with prams or walking difficulties.
We saw cleaners every day but they didn
The location is up a steep hill, no good for people with prams or walking difficulties.
We saw cleaners every day but they didn
Travel operator: skytours
18 years 9 months ago
Hotel on a steep hill although a shuttle bus provided free of charge.
Rooms very clean, but service in bar and cafe are very poor, unless you have young girls when you will be swamped, to the extent you get pestered!
Always check your bill, lots of extras added occasionally, especially if you have teenagers, same excuse the teenagers had this and that when you were out. Unfortunately we caught them out, cause our teenagers were with us!
Not enough sun beds. Pool not very clean, passable with care, lots had eye and ear infections.
Go down the hill into Armutalan and lovely pubs and shops and a lovely chemist where they speak fluent English.
I wouldn't go back to this hotel.
Rooms very clean, but service in bar and cafe are very poor, unless you have young girls when you will be swamped, to the extent you get pestered!
Always check your bill, lots of extras added occasionally, especially if you have teenagers, same excuse the teenagers had this and that when you were out. Unfortunately we caught them out, cause our teenagers were with us!
Not enough sun beds. Pool not very clean, passable with care, lots had eye and ear infections.
Go down the hill into Armutalan and lovely pubs and shops and a lovely chemist where they speak fluent English.
I wouldn't go back to this hotel.
Travel operator: Thomas |Cook
18 years 10 months ago
The food was bad. I was there for 2 weeks and my bed was changed once.
The staff were overworked and tired looking. The customer service lady was lovely and very helpful. My son caught a very bad ear infection from the pool and was taking to hospital and givin injections in his bottom for 2 days the location was good.
It was peaceful some of the bar staff where sourfaced but there was a few that were very nice and good with the kids.
I loved Mamaris but not this hotel. Tthere were extra expences as well, like the toilet rolls you had to buy your own.
The cooking facilities where 2 small rings and a toaster the air condition leaked I would go back to Marmaris but stay elsewhere.
The staff were overworked and tired looking. The customer service lady was lovely and very helpful. My son caught a very bad ear infection from the pool and was taking to hospital and givin injections in his bottom for 2 days the location was good.
It was peaceful some of the bar staff where sourfaced but there was a few that were very nice and good with the kids.
I loved Mamaris but not this hotel. Tthere were extra expences as well, like the toilet rolls you had to buy your own.
The cooking facilities where 2 small rings and a toaster the air condition leaked I would go back to Marmaris but stay elsewhere.
Travel operator: thomson
18 years 10 months ago
I stayed at the Club Seray Forest for two weeks with my family. After 3 days my husband and two sons came down with serious ear infections as did a lot of other families. Trips to the doctors was a frequent event for hotel guests. The ear infections were due to the uncleanliness of the pool when we reported to the hotel staff they did not want to know. Eventually after a lot of complaining from us and other families the pool was brought up to a reasonable standard. If you want to swim safely and not have your holiday ruined stay elsewhere.
Cleanliness overall was very poor. Will not be going back.
Do not let children go into internet caf
Cleanliness overall was very poor. Will not be going back.
Do not let children go into internet caf
Travel operator: Portland
18 years 10 months ago
We stayed at club seray forest. Location as fine, 5 minute walk to the supermarket and restraunts. Regular buses to take you into town.
Food at hotel was great and so was the cleanliness. Maid was round all the time and really friendley. Hotel staff were brilliant, really friendley and helpful and great with the kids.
Entertainment was great especially the breakdancers. Even though there was no kids zone the kids were never bored and they really enjoyed it. Couldn't fault the place, met loads of really nice people and cant wait to go back.
Food at hotel was great and so was the cleanliness. Maid was round all the time and really friendley. Hotel staff were brilliant, really friendley and helpful and great with the kids.
Entertainment was great especially the breakdancers. Even though there was no kids zone the kids were never bored and they really enjoyed it. Couldn't fault the place, met loads of really nice people and cant wait to go back.
Travel operator: thompson
Recommended
18 years 11 months ago
I
Travel operator: thomsons
Recommended
18 years 11 months ago
Fantastic.
Good family hotel.
Entertainment was on every night. Turkish night well worth the money highlight of the night was watching the staff dance!!!
Special thanks to Kamel, Walkie, Ozgur, Ozzy, Leman, Salia. The male hairdresser, Erhan and anyone we forgot they were all great!!
If you want lots of fun for young and old this is the place to go.
Free bus service into town excellent.
Everywhere was clean and well maintained
I would definitely recommend and will be going back soon!
Good family hotel.
Entertainment was on every night. Turkish night well worth the money highlight of the night was watching the staff dance!!!
Special thanks to Kamel, Walkie, Ozgur, Ozzy, Leman, Salia. The male hairdresser, Erhan and anyone we forgot they were all great!!
If you want lots of fun for young and old this is the place to go.
Free bus service into town excellent.
Everywhere was clean and well maintained
I would definitely recommend and will be going back soon!
Travel operator: thomson
Recommended
19 years ago
We just got back from the Club Seray Forest apartments. The hotel was very clean the only disappointment was they didn
Travel operator: portland holidays direct
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