EASYJET Q&As ... please post here - Page 10 - Flight Only / Airline and Airports, Holiday Forums

laudan

2008-11-11 20:52:52

sparky mark wrote:
Wilson where do you get your imformation from as I have read and heard of several dates that as yet have not happend.

many thanks
mark

Someone told me today to type release in the need help box and this brings up summer 2009 release dates (but they must change Newcastle release dates every day)

wilson2579

2008-11-11 21:45:50

Re: EASYJET Q&As ... please post here

Hi there - If you go on easyjet website and click on the help go button on the home page it directs you to the question when summer 2009 flights are released. This seems to be updated everyday and at the moment the flights are still on rack for being released tomorrow. Heres hoping.

laudan

2008-11-12 18:11:57

Re: EASYJET Q&As ... please post here

Well I have finally got my Newcastle flights booked, my first evert flight only, I hope the flight is not as stressfull as waiting for flights to come out!!!!! Can someone answer me a query please I had to input advance document info and the passport I used for myself will have to be renewed before I fly. Will I have to/be able to change the details to the new passport. Thanks.

Ive logged back in and I can update my details once I get my new passport, panic over.

Edited by laudan 2008-11-12 21:58:42

wilson2579

2008-11-12 19:50:44

Re: EASYJET Q&As ... please post here

Got my flights also from stansted to madeira. Sorry can't answer your questions.

Robbo11

2008-11-14 01:59:32

Re: EASYJET Q&As ... please post here

At least this year I am receiving emails from Easyjet informing me of the release of the summer 2009 flights from the various airports on the actual day they are being released. First time ever in my experience.

bertie3

2008-11-14 10:39:59

Re: EASYJET Q&As ... please post here

Got my email two days after flights released from Newcastle. Saying that, even though I checked Easyjet when the flights were released from Newcastle, I got a better price and flight times with Thomas Cook.

vegasone

2008-11-14 13:09:01

Re: EASYJET Q&As ... please post here

flights released now..still expensive

wilson2579

2008-11-14 14:57:57

Re: EASYJET Q&As ... please post here

Never ever in all the years I have flown with easyjet have I received an e-mail. Have given up. Best to always check yourself

steve8482

2008-11-14 16:13:06

Re: EASYJET Q&As ... please post here

I think you have to specifically register for the news emails (I did).

wilson2579

2008-11-14 19:20:46

Re: EASYJET Q&As ... please post here

I had registered and when tried to reregister would not accept my e-mail address again by saying already registered.

David

2008-11-14 20:06:01

Re: EASYJET Q&As ... please post here

Is it possible that your newsletters are being blocked as spam/junk mail. You may need to allow mail from easyjet.com or donotreply@mail.easyjet.com

David :wave

wilson2579

2008-11-14 20:30:56

Re: EASYJET Q&As ... please post here

Thanks for your advice.

steve8482

2008-11-15 14:06:35

Re: EASYJET Q&As ... please post here

Also bear in mind that if you are using an email system on your PC (such as Outlook) you may still have to check your Spam filter settings on the actual ISP account. I'm with BT and their email scanner stops what it thinks is spam before I've logged in. So if I just do a Send/Receive in Outlook the blocked messages won't download, I have to go into my mailbox via Internet Explorer evry so often to check it hasn't stopped something useful.

noelphobic

2008-11-19 17:38:33

Re: EASYJET Q&As ... please post here

Does anyone know what you have to do to get Easyjet to reply to an email?!!!

I emailed them on 9th November with a complaint. I received an automated reply stating that I would receive a reply within five business days. When I had no reply by 16th November I emailed again but still have had no reply so have just emailed them again!

Karen1701

2008-11-23 11:22:32

Re: EASYJET Q&As ... please post here

Easyjet Summer Schedule from Gatwick is being released on 1 December. All other departure airport schedules have been published. I wish they wouldnt hold back on Gatwick departures though - I need to get my flights booked asap and dont want to book anything till Ive seen Easyjets schedule - so frustrating. Still, just about another week to wait :think

As for answering emails - frustrating again - they can be very slow in replying but they do have a question and answer section and I usually find what I need there. However, if you are making a complaint - dont hold your breath!!

noelphobic

2008-11-23 11:25:32

Re: EASYJET Q&As ... please post here

I have now had a reply to my complaint, although not surprisingly it's not the reply I wanted!

Karen1701

2008-11-23 11:30:12

Re: EASYJET Q&As ... please post here

Only to be expected I suppose :que

Hotel stayer

2008-11-26 23:28:51

Travelling with an elderly relative

I am travelling with my mother who is her mid 80's with Easyjet to Tenerife next month. She is able and ok to walk with a stick but feels more comfortable if I am with there to hold her arm etc whilst boarding

We have NOT booked priority booking ..Will my mother be allowed on board as one of the first with me (her carer) to assist her..

I really have tried to get an answer on this one via the easyjet site (no answer) and have just got off the phone talking to a easjet lady with a south african accent who whilst very pleasant was useless..She insisted that the only way of getting my mother on the plane was in a wheel chair ..even though I explained my mother is fine walking with a little help!

Can anyone please help with an answer ??? thanks

Dazbo HT Mod

2008-11-26 23:34:42

Re: EASYJET Q&As ... please post here

Hotel stayer,

If you ask the check-in agent about your need to board first (or with priority boarding passengers) and avoid the rush, I'm sure they'll accomodate your needs. Refer to the EZY website for more details.

Darren

Alsacienne

2008-11-27 11:15:41

Re: EASYJET Q&As ... please post here

I would suggest you use the term SPECIAL ASSISTANCE (SA) as the service your mother needs for boarding. SAs are usually sandwiched in between the Speed Boarders (SB) and Group A.

You may need to ask for this to be written on your boarding card at the airport.

All the best to you and your mum, and Happy Landings!

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