Hi Sarah,
Thanks very much for your help. That puts my mind at rest a bit as it's in Spain that the strikes are happening, so if our plane is on the 1st run out we shouldn't be subject to any knock on effects. We may be stuck in Malaga for a bit though!!
Jean
In my experience the 60 days refers to each leg separately, i.e. if you check in exactly 60 days before your outward flight & are staying 2 weeks you will have to check in again 14 days later for the inbound.
I believe that eJ state that boarding group A is for all on-line checked passengers & IIRC about the 1st 30 who check in at the airport. Your on-line boarding card will therefore show group A.
Hope that helps.
Pete
In my experience the 60 days refers to each leg separately, i.e. if you check in exactly 60 days before your outward flight & are staying 2 weeks you will have to check in again 14 days later for the inbound.
I believe that eJ state that boarding group A is for all on-line checked passengers & IIRC about the 1st 30 who check in at the airport. Your on-line boarding card will therefore show group A.
Hope that helps.
Pete
-
Edited by
hooly
2009-08-10 20:15:49
Hiya
I received an email yesterday from Easyjet saying that i must make sure all passenger information has been given or amend this through the booking,I had all ready done this about 3weeks ago.Ive been trying to contact Easyjet through a number i found previous on this thread which is- 01582700036 i have tried lots of times last few days & never no answer just ringing,if anyone has a contact no for Easyjet it would be great help just to make sure they got my info i added to my booking before & also to confirm my flight no as its no letters in it just numbers,which i thought normally they have letters??
thanks for any help
Joanne
I received an email yesterday from Easyjet saying that i must make sure all passenger information has been given or amend this through the booking,I had all ready done this about 3weeks ago.Ive been trying to contact Easyjet through a number i found previous on this thread which is- 01582700036 i have tried lots of times last few days & never no answer just ringing,if anyone has a contact no for Easyjet it would be great help just to make sure they got my info i added to my booking before & also to confirm my flight no as its no letters in it just numbers,which i thought normally they have letters??
thanks for any help
Joanne
Joanne,
I got through on that number last month - didn't have to wait too long. Very helpful person. I phoned just after 6 pm.
I got through on that number last month - didn't have to wait too long. Very helpful person. I phoned just after 6 pm.
Pete,
Thanks for the advice - I shall wait until I can do both outward and return flights together. I assume I will then be able to print two separate boarding passes.
Jean
Thanks for the advice - I shall wait until I can do both outward and return flights together. I assume I will then be able to print two separate boarding passes.
Jean
ok thanks Jean,i'll just keep trying maybe someone will answer hopefully
Hi
jblondi19 will you let me know if you get through on this number because I am also having trouble adding API to my booking. I go through the whole process it tells you to and then there is no button to input the info. It is driving me mad and I am sick of looking through the help pages.
If anybody else has a different number please let us know.
Thanks
Karen
jblondi19 will you let me know if you get through on this number because I am also having trouble adding API to my booking. I go through the whole process it tells you to and then there is no button to input the info. It is driving me mad and I am sick of looking through the help pages.
If anybody else has a different number please let us know.
Thanks
Karen
I have tried all day & tonight too on that number & the last few days but never any answer.I did add my API a few weeks before & thought everything was ok,but when i got this email i just wanted to make sure by ringing them as i thought maybe its a routine email to all customers.I'll try emailing using that address,thanks for that
Go into 'Manage Bookings' on Easyjet's site; click on 'View bookings' and, just below the cost of the flight(s), it should show:
"Thank you for providing your advanced passenger information. Please remember that if this information is inaccurate or does not match the document presented for travel, you will not be allowed to take your flight" if your API information has been notified successfully to and accepted by Easyjet.
"Thank you for providing your advanced passenger information. Please remember that if this information is inaccurate or does not match the document presented for travel, you will not be allowed to take your flight" if your API information has been notified successfully to and accepted by Easyjet.
JeanI shall wait until I can do both outward and return flights together. I assume I will then be able to print two separate boarding passes.
It makes little difference as you get one for each individual flight & person separately anyway, just as at the airport. You can visit the eJ site twice to print each set (in or out) but within each login run them off as many times as you like, until you exit that page of the web.
Pete
Sagres-Thanks so much for that info Ive gone in to check my booking & it says that message,so looks like ive done it right 
Only 10 more days to go
thanks Joanne
Ive gone in to check my booking & it says that message,so looks like ive done it right Only 10 more days to go thanks Joanne
Happy to help; nineteen days to wait for some of us 
Sarges that won't work for me because I booked my flights in febuary and at the time they were not asking for API information. I have since booked another flight for my daughters boyfriend and they did ask for it and I can go in and change it if I want.
We go in 3 weeks and I don't want to get to the airport for them to tell me we can't fly. Its so frustrating. I have e-mailed the address that was given so hopefully he will be able to help me out.
Karen
We go in 3 weeks and I don't want to get to the airport for them to tell me we can't fly. Its so frustrating. I have e-mailed the address that was given so hopefully he will be able to help me out.
Karen
Hi Karen,
If you provide your API information for one flight, I think Easyjet's system records the info. and applies it to all existing bookings. I had already booked flights for this month when they were originally released, months ago; when I recently booked flights for next April, I was asked for API details which I provided. I then went into this month's flight details to add API and they were already recorded as received. Try checking your details and I think you'll find that Easyjet have done the same for you. Good luck !!
If you provide your API information for one flight, I think Easyjet's system records the info. and applies it to all existing bookings. I had already booked flights for this month when they were originally released, months ago; when I recently booked flights for next April, I was asked for API details which I provided. I then went into this month's flight details to add API and they were already recorded as received. Try checking your details and I think you'll find that Easyjet have done the same for you. Good luck !!
We have a flight booked from Gatwick to Malta in January. Because the flight departs before 8.30am we could do a day before check in if we stayed near the airport the night before.
Anyone done this and is it really worth the extra effort?
Pippa
Anyone done this and is it really worth the extra effort?
Pippa
Regarding the API, I agree that the info is stored but I had to go in to add it and select a box saying I wanted the saved details to be used for the new booking.
Not sure why you weren't asked to add it when you booked in Feb, I booked in November and it was asking for it then.
I hope you manage to get it sorted.
Not sure why you weren't asked to add it when you booked in Feb, I booked in November and it was asking for it then.
I hope you manage to get it sorted.
We've done this before Pippa and it is less of a rush the following morning as you can go straight through security rather than have to queue for check in. However, I find it's more of a logistical problem now with the packing for the overnight stay as you will need to make sure all toiletries used are either disposed of before going back to the airport or are mini-sizes as they will have to go in a plastic bag in your hand baggage now for security.
Thanks Cazzholly.
If we do stay overnight it will be a local b&b where the car remains so we can just have an overnight bag which we can leave in the car on the morning of departure.
We're still undecided anyway and might just come down very early morning - means leaving home around 2am but the shouldn't be a lot of traffic on the M25 at that time.
Pippa
If we do stay overnight it will be a local b&b where the car remains so we can just have an overnight bag which we can leave in the car on the morning of departure.
We're still undecided anyway and might just come down very early morning - means leaving home around 2am but the shouldn't be a lot of traffic on the M25 at that time.
Pippa
Hi All
Thanks to David HT Mod and a certain easyjet customer service advisor I am now sorted. A lovely lady called joanna telephoned me and has added all my details and I can now sleep easily again. Apparently the API info was added to bookings from the 5th febuary and I booked on the 4th but she said my booking should still have been updated, but hey I am sorted now. She said we could have still flown but we would have had to go to the sales desk first to register our details.
Well done to easyjet customer service.
Karen
p.s Also thanks to everybody who advised me on Holiday Truths.
Thanks to David HT Mod and a certain easyjet customer service advisor I am now sorted. A lovely lady called joanna telephoned me and has added all my details and I can now sleep easily again. Apparently the API info was added to bookings from the 5th febuary and I booked on the 4th but she said my booking should still have been updated, but hey I am sorted now. She said we could have still flown but we would have had to go to the sales desk first to register our details.
Well done to easyjet customer service.
Karen
p.s Also thanks to everybody who advised me on Holiday Truths.
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