Rather than tell guests to pop back in 20 minutes, an hour, 2 hours, etc when they might just end up joining another queue of new arrivals at reception, they normally ask guests to collect the passport next day. And at some hotels, the registration process may actually be carried out by night reception staff, so that daytime staff are free to deal with more routine enquiries.
As technology improves and check in becomes quicker and smoother, the number of hotels requiring to retain passports overnight will probably reduce.
David
Hi, when we arrived at our hotel a couple of weeks back, receptionist just took one of our passports, photocopied it, and gave us it back straight away. Just a thought - But do you think these hotels do this, incase there is any serious crime commited us, (at the hotel) that way they would just have to inform the airport on the day you were leaving? (I'm probably way off the mark here!!!!) BBB.


