Spain - Balearics - Menorca Discussion Forum

Discussions regarding holidays in Menorca.
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I strongly agree Solmar seem to be money grabbing, deliver poor service and refuse to acknowledge any issues. Their in country agents appear to have no grip on actual status of properties, any complaint or query to either Solmar or the agents is met with inaction at first, ineffectual action if pushed, and subsequent denial.

Our 'Something Special' villa was not as advertised, hugely overpriced, poorly equipped and dirty. The Something Special was lots of mould in the bathrooms, a dirty kitchen and broken glass in pool. Lights not working, lack of crockery, less chairs than people etc.

No positive or effectual action was achieved from Solmar or their agents. Solmar repeatedly avoid acknowledging any complaint, and when they finally reply it's a whitewash response. plenty of poor reviews online saying much the same.
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