hi
I've just ordered a bunch of tickets today from lastminute.com for our July holiday in Majorca.
However, I listed one of our party by his middle name (which is how he has been addressed since childhood).
It now transpires that his passport actually lists is full name (including a different forename).
Will this be acceptable ?
I'll be gutted if I have to pay another £45 so quickly after ordering to make an amendment....
cheers
swayzak
Hiya
Just telephone the customer service number as soon as possible and tell them what's happened. If it's just a typo error for a name, they'll probably do it free of charge, there and then.
I typed my daughter's name wrong on thomson online booking and when I phoned after booking they corrected for free with no extra charge.
Hope this helps.
Just telephone the customer service number as soon as possible and tell them what's happened. If it's just a typo error for a name, they'll probably do it free of charge, there and then.
I typed my daughter's name wrong on thomson online booking and when I phoned after booking they corrected for free with no extra charge.
Hope this helps.
thanks - I hope you're right ! The customer service line doesn't open till tomorrow...
I'm just a bit concerned as they state that a £45 charge is applied for amendments on tickets (including names) WITHOUT EXCEPTION.
Maybe this only applies if they've already been printed ?
I'm just a bit concerned as they state that a £45 charge is applied for amendments on tickets (including names) WITHOUT EXCEPTION.
Maybe this only applies if they've already been printed ?
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