z.j.c,

It's all detailed on our What Aircraft? guide (link below).

Darren

scotlandgh,

You can't do it online, you'll have to call TCX.

Darren

Hi Darren,
thx for your previous reply, at least we know now.

Another question - sports baggage as an extra to be paid for. No problem paying, but my query is there a weight restriction? I want to take my golf clubs (full set) and as they're not cheap ones i have a hardened carry case which must be 5 kgs on its own, plus the clubs will make it weighty. I've seen conflicting reports and even one that said half sets only? I don't want to select the holiday extra for only a part set of clubs, especially as i'll be playing on championship courses out there, I need all the help I can get LOL.

Also, and i'm pretty much certain we are on the 29" seat pitch aircraft with no seat-back IFE and we are making entertainment arrangements for the flight, but i can't do much about my height. We're flying on TCX172/173, can you confirm our fears?

Many thanks

lee

From flythomascook.com
http://www.thomascookairlines.co.uk/app/assist/g_id/9

LEE163,

Sunaddict has answered your sports equipment question so I'll just do the second part! You don't say when you're travelling, but the TCX172/3 are showing as operated by an airbus A330-300 in August, as your fears suggested. IFE is provided via screens above the isles. You'll find extensive aircraft information on our What Aircraft? guide (link below).

Darren

Hi Darren,
for your super quick reply again. , I've just looked at the seating plan and it's not very busy at all, there wouldn't be a danger of the flight being canx or merged with another would there? It also looks like theres no premium seating at extra cost, is that right?

Thanks again

LEE163,

There isn't any premium seating any more on long haul flights. The A330-300 is in an all economy configuration, although the forward cabin has 32" seat pitch whereas the centre and rear cabins have 29" seat pitch so you might want to look at those. The smaller A330-200's that previous had a premium cabin still have the premium seats, but these are now extra legroom only. All the details are on our What Aircraft? guide. The flight won't be cancelled and merged. Even though the seating plan may show plenty of seats available, the flight will be pretty full by the time everyone has checked-in. Not everyone pre-selects seating online which is why it looks empty at the moment.

Darren

You are a top man,
we are in the front cabin, row 12, will that still qualify for the extra room as the what aircraft guide says only to row 11 for the extra. Do you think we will be ok or not? There are still options to move further forward in the cabin, should I move or not?

cheers

LEE163,

I'm back at work now so don't have the seat plan to hand. I'll double check when I'm back but it's only rows 1-11 with 32" seat pitch as far as I know.

Darren

thanks - looking at our seating plan it looks like row 12 is the last row with the exit/wing behind it. hopefully we'll be ok.

look forward to hearing from you

LEE163,

It's been a long night! Yes, row 12 is the last of the ones in the forward cabin on the outside rows.

Darren

Hi Darren,

On a TC Community site someone had ask the question about changes to longhaul aircraft from November, quoting what you have posted on this site. This was the reply form their Official Rep. Thought you might like to know!

http://customer-community.thomascook.com/thomascook/topics/long_haul_aircraft_from_november_2011

Let's see!!

morgaln,

As I mentioned, my source is Thomas Cook so unless there has been a change of heart, the information I posted was from internal. Thomas Cook are going through a tough period and there have been some tough decisions and developments recently which may have changed things. I'll ask for an update.

Darren

I like the 'handing 3 old aircraft back'. Considering one of them is their newest, the reply doesn't fill me with confidence.

CAN ANYONE HELP ME WITH SOME INFORMATION PLEASE.
we are flying from manchester to lanzarote on TCX2212 next week,our 1st time flying with thomas cook.does this flight have seat back tv screens on,

On a TC Community site someone had ask the question about changes to longhaul aircraft from November, quoting what you have posted on this site. This was the reply form their Official Rep.

Looking at booking long haul holidays for 2012, I looked at the Thomas Cook airline website today.
And I found this page, which appears to be the latest official Thomas Cook info.

http://www.thomascookairlines.co.uk/app/answers/detail/a_id/64/related/1

It does now suggest very clearly that Thomas Cook will only offer 29-30 inch seat pitch from now on.
So while Thomson/First Choice offer 33 inches economy pitch PLUS seat back IFE on long haul, they definitely always get my business. A far better experience when stuck in a seat for 10 hours.
Goodbye Thomas Cook!

daveg,

No, it's showing as a Boeing 757-200.

Darren

ukbill
I think that page needs updating as it is not upto date information. It states A330 premium details. Premium hasn't existed since May this year and the ex premium seats are being removed after this season.

Hi sunaddict,

ukbill
I think that page needs updating as it is not upto date information. It states A330 premium details. Premium hasn't existed since May

The Thomas Cook website actually does seem to be up to date. If you look at another page
http://www.thomascookairlines.co.uk/app/answers/detail/a_id/22/related/1

It does talk about the real situation of so-called Premium - just extra legroom - being bookable only for inbound flights.