Flight Only / Airline and Airports

Discussions relating to flight only, airlines and airports.
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I agree with Darren. If you booked when it was 23kg it should be honoured. Take your invoice with you to check in. If you receive tickets, it should be printed on them.
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Definitely take your documentation with you, I recently returned from a trip to Mexico having purchased extra baggage, I had a problem checking in at Cancun as there was nothing on the system about my extra allowance. I had taken a letter with me as to what I had paid for, but it still took some time at checkin as the guy had to get someone else who I assumed could understand the contents of the letter.
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Hi

I was hoping you could tell me which aircraft type flys from london gatwick to sharm el sheikh on a thurs, flight no tom 396 outward and tom 397 return.

Also does this plane have IFE?

Thanks in advance

Laura
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lklaura,

LGW-SSH-LGW (TOM396/7) are operated by a Boeing 757-200. These have IFE fitted. You'll find further aircraft information on our What Aircraft? guide (link below).

Darren
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Hi Darren,

Please could you clarify for me as to whether there are two flights out of gatwick on a thurs as there are two flight no's a TOM 406 and a TOM 396, both flights depart and arrive to sharm at the same times! very confusing.
Also on the return journey it says there is a TOM 407 leaving at 21.10 and a TOM 397 leaving at 21.25, is all this info correct?

Many thanks

Laura
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lklaura,

There are several flights on a Thursday operating LGW-SSH-LGW depending on the time of year. These are the current ones;

Dep LGW Thurs 09:05, Arr SSH 16:20, 75W, TOM396 (weekly 21) 04/11/2010 - 24/03/2011
Dep LGW Thurs 09:40, Arr SSH 16:55, 75W TOM818 (weekly 21) 04/11/2010 - 24/03/2011

Dep SSH Thurs 17:20, Arr LGW 21:10, 75W, TOM397 (weekly 26) 04/11/2010 - 28/04/2011
Dep SSH Thurs 17:55, Arr LGW 21:45, 75W, TOM819 (weekly 260 04/11/2010 - 28/04/2011

Times / flight numbers may have changed sightly since I got the schedule last September.

Darren
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Looking at all the complaints on Premium seating maybe its time to drop it and give all passengers 34in legroom and as Darren says configure all of the fleet the same,it will save a lot of heartache.
They should be able to do this as with the delays to the Dreamliner they will be using the 767 for quite sometime yet.
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I would prefer it if they just put the same number of Premium seats, and maybe seats in general, in both ex FCA and ex Thomsonfly aircraft. At least that way it would be easier to interchange the planes.
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I am not sure they can do it maybe Darren can explain why,i remember coming back from the Dominican on an ex Thomson 767 and the Premium cabin lights were on nearly all the flight on asking for them to be dimmed the cabin crew said they were not able to do it because they were still serving in standard class ?????.
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Darren,

Could you please enlighten me as to where the aircraft is flying in from to Manchester, that will subsequently be utilised to operate TOM 108 to La Romana on the 16 January 2011?

I ask as having looked at the live flight departures from Manchester today, it is shown as being delayed until 13.00, from the scheduled time of 10.15.

We have a connecting flight back to the IOM upon our return, and whilist we have a degree of contingency, I suspect that we would be unable to make it if the magnitude of todays delay was repeated due to its knock on effect on TOM 109.

Once again many thanks for your assistance.
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Sunaddict wrote:
I would prefer it if they just put the same number of Premium seats, and maybe seats in general, in both ex FCA and ex Thomsonfly aircraft. At least that way it would be easier to interchange the planes.

qatarman wrote:
I am not sure they can do it maybe Darren can explain why

Refer to my post to Brewerdave on exactly that point.

Darren
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IFE Screenshots (former First Choice Boeing 767-300/ER - Long Haul)

http://img.photobucket.com/albums/v288/Dazbo5/IFE01.jpg
Menu screen

http://img.photobucket.com/albums/v288/Dazbo5/IFE02.jpg
Movies

http://img.photobucket.com/albums/v288/Dazbo5/IFE03.jpg
TV programmes

http://img.photobucket.com/albums/v288/Dazbo5/IFE04.jpg
Games

http://img.photobucket.com/albums/v288/Dazbo5/IFE05.jpg
CD selection

http://img.photobucket.com/albums/v288/Dazbo5/IFE06.jpg
Kidz selection

http://img.photobucket.com/albums/v288/Dazbo5/IFE07.jpg
Radio channels

http://img.photobucket.com/albums/v288/Dazbo5/IFE08.jpg
Global route map

http://img.photobucket.com/albums/v288/Dazbo5/IFE09.jpg
Current global position

http://img.photobucket.com/albums/v288/Dazbo5/IFE10.jpg
Detailed current position

http://img.photobucket.com/albums/v288/Dazbo5/IFE11.jpg
Flight statistics - imperial

http://img.photobucket.com/albums/v288/Dazbo5/IFE12.jpg
Flight statistics - metric

Darren
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With regards the 20 / 23 kgs luggage allowance for premier seating, I just looked at the confirmation invoice following a booking made on the 26th December and I too noticed just 20 kgs luggage allowance despite upgrading the seats to premium.

I am sure that when booking, it said 23 kgs and having flown premium 3 times in the past couple of years, we always had 23 kgs allowance.

Either that 23 kgs allowance for premium has disappeared or there is some error in their system.

Anyhow, I have emailed them and will post their reply as soon as received.

Mark :)
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Hi Darren, could you tell me which aircraft is flying MAN-PFO TOM2730 today (2nd Jan) please.

Thank you.
Jason
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JasonMack,

Registration or type? MAN-PFO (TOM2730/1) is an Airbus A321-200, and should be G-OOPH.

Darren
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I just "booked" a trip on the website, when it gave me the flight extras page, premium is still saying 23kg. So they are still advertising that as a benefit.

There has to be some benefits to booking premium.
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Bear in mind there is a difference between Thomson Premier bookings, and Premium. Premier are the 4/5 star hotels with package holidays, Premium is the upgrade to the Premium cabin on long haul flights. Premier bookings (holidays) are 20kg hold allowance, Premium are 23kg. Luggage allowances are given on Thomson Airways website.

Darren
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