HGL,
As I mention, it's not ideal but not as bad as you imagine. Don't forget, most schedule airlines only offer 31" in economy, including flights to the far east and Australia. 33" seat pitch is great and I wouldn't want to go back to 30" by choice, but it's bearable.
Darren
Thanks for your help Darren
I have two children who could have been entertained with in seat entertainment rather than overhead, but hey at least we are getting away from the UK weather I guess, Just got to get on with it I suppose, but then Thomson are expecting us to say that, not very good customer service by them. Plus their letter onl states change in seat pitch no mention of overhead entertainment, I thin they conveniently leave that out as they guess people will moan about that more maybe?
I have two children who could have been entertained with in seat entertainment rather than overhead, but hey at least we are getting away from the UK weather I guess, Just got to get on with it I suppose, but then Thomson are expecting us to say that, not very good customer service by them. Plus their letter onl states change in seat pitch no mention of overhead entertainment, I thin they conveniently leave that out as they guess people will moan about that more maybe?
belinda41,
It depends which aircraft they have changed to. They are operating some flights with a Corsair or Jetfly aircraft at the moment, or they could change it to one of their own short haul with seat back IFE. It's difficult to say which with a few changes going on! That may be the case if they haven't mentioned anything about IFE.
Darren
It depends which aircraft they have changed to. They are operating some flights with a Corsair or Jetfly aircraft at the moment, or they could change it to one of their own short haul with seat back IFE. It's difficult to say which with a few changes going on! That may be the case if they haven't mentioned anything about IFE.
Darren
Darren,if you have the info , roughly how many long haul Thomson flights are being "altered" at the moment ?? One in ten or worse?
And do you know if this is likely to contine thru the rest of the Winter season or will it settle down?
IMHO if it continues much longer (the switch to short haul configuration specifically) then the Advertising Stds Authority ought to get involved as the 33" legroom is a big selling point!
And do you know if this is likely to contine thru the rest of the Winter season or will it settle down?
IMHO if it continues much longer (the switch to short haul configuration specifically) then the Advertising Stds Authority ought to get involved as the 33" legroom is a big selling point!
HGL,
The 767-300/ER's are 2-4-2 in those configurations, refer to our What Aircraft? guide.
Darren
The 767-300/ER's are 2-4-2 in those configurations, refer to our What Aircraft? guide.
Darren
brewerdave,
I'm not privy to that level of information. They, as well as most tour operators have everything covered under their terms and conditions of booking. Changes happen, there's not a lot you can do.
Darren
I'm not privy to that level of information. They, as well as most tour operators have everything covered under their terms and conditions of booking. Changes happen, there's not a lot you can do.
Darren
Hi Dazbo!
Flying out Sunday morning, can't wait now!!
Do you know if they are still giving out the little bag thing that has the little blow up pillow, blanket, and eye mask? They did in 2008, but I have no idea what I did with it?
Thanks x
Flying out Sunday morning, can't wait now!!
Do you know if they are still giving out the little bag thing that has the little blow up pillow, blanket, and eye mask? They did in 2008, but I have no idea what I did with it?
Thanks x
racegirl3075,
There are amenity packs on the outbound flight, but they aren't as luxurious as that anymore! They include head phones for the IFE, a pair of flight socks, toothpaste / toothbrush and a cleaning refreshing cloth. Premium passengers get a posher version!
Darren
There are amenity packs on the outbound flight, but they aren't as luxurious as that anymore! They include head phones for the IFE, a pair of flight socks, toothpaste / toothbrush and a cleaning refreshing cloth. Premium passengers get a posher version!
Darren
Brewer Dave
I agree with you totally
When we fly BA we fly WT+ as 31" pitch is tight for a long-haul flight.
With Thomson, to make sure we got plenty of leg-room we booked extra leg-room seats. Now, not only do we not get extra leg-room, we don't get 33" pitch either.
Thomson are under-delivering, and whilst their t&c's will make it impossible to make any claim, they are seriously upsetting nemerous customers, many of which will have chosen their Thomson holiday because of the superior flight quality.
I agree with you totally
When we fly BA we fly WT+ as 31" pitch is tight for a long-haul flight.
With Thomson, to make sure we got plenty of leg-room we booked extra leg-room seats. Now, not only do we not get extra leg-room, we don't get 33" pitch either.
Thomson are under-delivering, and whilst their t&c's will make it impossible to make any claim, they are seriously upsetting nemerous customers, many of which will have chosen their Thomson holiday because of the superior flight quality.
Thanks again Darren, I agree totally with what the other guys are saying on here, it is all about customer service and Thomsons are not delivering what they advertise. but on the bright side less than 4 weeks until I go. Thanks again for your help.
The problem is that if you were to get downgraded by say Virgin or BA you not only get your money for the difference in fare back, you get looked after very well in the form of either a handsome amount of airmiles or a future free upgrade or both.
The same can't be said for Thomson unfortunately. You can't hide behind the Ts and Cs forever before it is starting to affect your bottom line - a loss of customers.
Mark
The same can't be said for Thomson unfortunately. You can't hide behind the Ts and Cs forever before it is starting to affect your bottom line - a loss of customers.
Mark
Hi I was wandering if anyone knows if the kids get an activity pack or something on long haul flights and if so what sort of thing is in it
only 23 days till i go to disney world now
thanks
Donna
only 23 days till i go to disney world now
thanks
Donna
taboogirl1,
As far as I know, kids packs are no longer available. There's a dedicated Kidz channel on the seat back IFE and a selection of games.
Darren
As far as I know, kids packs are no longer available. There's a dedicated Kidz channel on the seat back IFE and a selection of games.
Darren
Ahhhh right ok. The kids had been asking so thought i would ask. Many thanks for the quick reply Darren
Donna
Donna
Taboogirl1
Yes your girls SHOULD get a children's channel, unless Thomson decide to change the plane. If in doubt, make sure that you take lots of puzzle books/sticker books etc, cos it's a long flight if you find that Thomson have changed the sircraft without telling you, which from the above e-mails seems fairly common these days.
Anyone from Thomsons brave enough to give us pax some answers!!
Yes your girls SHOULD get a children's channel, unless Thomson decide to change the plane. If in doubt, make sure that you take lots of puzzle books/sticker books etc, cos it's a long flight if you find that Thomson have changed the sircraft without telling you, which from the above e-mails seems fairly common these days.
Anyone from Thomsons brave enough to give us pax some answers!!
Anything is possible isn't it. Nothing is guaranteed, will take your advice on taking some bits for them just in case
thanks for the info its much appreiciated as none of us have flown for many years and never long haul.
thanks Donna
thanks for the info its much appreiciated as none of us have flown for many years and never long haul.
thanks Donna
Dazbo or anyone!!
I'm not happy! I fly on Sunday and it's a 10 hour flight, but as bad luck would have it I now have all the symptoms of getting the COLD FROM HELL!!
I really need some advice on some good over-the-counter medication as a visit to the GP is now not an option! It's mainly something that will help with "blocked ears" as I'm worried about not being able to regulate the ear pressure!
Any good advice there?
X
I'm not happy! I fly on Sunday and it's a 10 hour flight, but as bad luck would have it I now have all the symptoms of getting the COLD FROM HELL!!
I really need some advice on some good over-the-counter medication as a visit to the GP is now not an option! It's mainly something that will help with "blocked ears" as I'm worried about not being able to regulate the ear pressure!
Any good advice there?
X
Hi racegirl3075 ... you may find some useful info in this topic:
http://www.holidaytruths.co.uk/viewtopic.php?f=38&t=17081
David
http://www.holidaytruths.co.uk/viewtopic.php?f=38&t=17081
David
We are planning to fly from Newcastle to Punta Cana in June 2011, any ideas which aircraft is used for this route, is it an ex First Choice 2-3-2 config. or Thomson 2-4-2.
Thanks
Al
Thanks
Al
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