Hi Darren
Good to be here!
I've had no notification at all from Thomson - it was only when I saw my credit card statement and I saw the refund that I got suspicious.
We are flight only, so probably not high on Thomson's priority list, but I feel they should still have informed us. Not sure what good it would have done, other than made me depressed sooner!
I'm glad to hear they are not too bad, but 30" pitch for over 9 hours?! You can't have enjoyed that!