Thanks Darren.
I had booked and paid for seats 10E/10F so if its still a 752 don't know why they are saying now the aircraft has no extra leg room seats ?
Could it be that the 752 allocated has not got extra leg room seats in row 10 ?
Thanks
Chris1957,
That's possible. The aircraft schedule I have isn't updated so any late changed aren't reflected on it.
Darren
That's possible. The aircraft schedule I have isn't updated so any late changed aren't reflected on it.
Darren
Hi Sunaddict
I could only print off outbound Thomson shop tried but still could not print inbound so they contacted the new help line who informed them it was no longer possible to print both if it was over 14 days.
Don't forget this is a NEW system which was only launched on the 18th Feb 2014.
I have checked again and they have apologised and said I will have to check for the inbound as normal.
But it is a Thomson cruise we are going on and we normally check in on the boat so fingers crossed we should be ok but I am not really concerned about returning just getting out
I could only print off outbound Thomson shop tried but still could not print inbound so they contacted the new help line who informed them it was no longer possible to print both if it was over 14 days.
Don't forget this is a NEW system which was only launched on the 18th Feb 2014.
I have checked again and they have apologised and said I will have to check for the inbound as normal.
But it is a Thomson cruise we are going on and we normally check in on the boat so fingers crossed we should be ok but I am not really concerned about returning just getting out
Rogerdoger wrote:Hi Sunaddict
I could only print off outbound Thomson shop tried but still could not print inbound so they contacted the new help line who informed them it was no longer possible to print both if it was over 14 days.
Don't forget this is a NEW system which was only launched on the 18th Feb 2014.
I have checked again and they have apologised and said I will have to check for the inbound as normal.
But it is a Thomson cruise we are going on and we normally check in on the boat so fingers crossed we should be ok but I am not really concerned about returning just getting out :cheers
Not sure what they mean by 'no longer possible', as it only started 3 days ago.
Thomsons website says you get both boarding passes in separate windows when you check in online. I'm struggling to believe a charter airline whose vast majority of seats are sold to package holidaymakers have made it that you can't check in for both flights at the same time. Thomas Cook online check in only opens 48 hours prior to the outbound flight, but you can check in for both flights.
Thomsons website says
"Your return flight
Remember, you're already checked-in for your return flight, too - so keep your return boarding passes safe whilst you're away."
it makes no mention that this only applies if your holiday is 14 nights or less. Apart from that, anyone not paying to select their seat wouldn't even be able to check in for the inbound for a holiday of 14 nights.
Hi Sunaddict
I can only pass on our experiences with the new system I realise Thomson, in the past have allowed you to check-in on line, I have looked at the web site again and it does say that boarding passes can be printed and I have the outbound but have been informed that if I try again on the day of travel I could print the return but not before unfortunately in my case this is not possible.
I can only pass on our experiences with the new system I realise Thomson, in the past have allowed you to check-in on line, I have looked at the web site again and it does say that boarding passes can be printed and I have the outbound but have been informed that if I try again on the day of travel I could print the return but not before unfortunately in my case this is not possible.
Hi,
We are flying to majorca flight number tom 4600 on the 2nd of august 2014.
we have booked extra legroom seats . could you please tell me what aircraft we will be on and what are the best seats to sit in
Thanks
John
We are flying to majorca flight number tom 4600 on the 2nd of august 2014.
we have booked extra legroom seats . could you please tell me what aircraft we will be on and what are the best seats to sit in
Thanks
John
fulhamjohn,
Welcome onboard
LGW-PMI-LGW (TOM4600/1) are normally operated by Boeing 767-300/ER (short haul) but I'll be able to confirm that after May. You'll find extensive aircraft information including seating plans on our What Aircraft? guide (link below). There are no 'best' seats, they are very much personal preference. Other than seat pitch, they are all much of a muchness.
Darren
Welcome onboard
LGW-PMI-LGW (TOM4600/1) are normally operated by Boeing 767-300/ER (short haul) but I'll be able to confirm that after May. You'll find extensive aircraft information including seating plans on our What Aircraft? guide (link below). There are no 'best' seats, they are very much personal preference. Other than seat pitch, they are all much of a muchness.
Darren
Thankyou
We're flying out on the 28th June on TOM144 MAN-SFB.
I understand we'll be on a 767, but is it known yet which 767 it'll be? eg ex FC?
Thanks in advance
I understand we'll be on a 767, but is it known yet which 767 it'll be? eg ex FC?
Thanks in advance
Thanks Darren
Which aircraft type please for the following flight.
TOM 374 /5 East Midlands to Sanford Florida
Dep : Thursday 12 th June. 2014
Cheers
TOM 374 /5 East Midlands to Sanford Florida
Dep : Thursday 12 th June. 2014
Cheers
Hi Darren
Is there any current ife yet? The ones listed are the same as my last flight in November. Lol.
Cheers
Deana
Is there any current ife yet? The ones listed are the same as my last flight in November. Lol.
Cheers
Deana
Hi
Does anybody know if Thomsons are going to be flying to the Maldives this winter?
I phoned Thomsons but the chap said there was no availability at the moment and check the website but the timetable only shows flights up to April 2014.
Many thanks
Does anybody know if Thomsons are going to be flying to the Maldives this winter?
I phoned Thomsons but the chap said there was no availability at the moment and check the website but the timetable only shows flights up to April 2014.
Many thanks
Hi Dazbo,
Flying in Premier class, BHX-Cancun 31st May return 14th June.
Does the first row of seats 1A/B and 1F/G have proper window views or are they obscured. Are there any other window pairs in Premier you may recommend.
Thanks for your help !
Flying in Premier class, BHX-Cancun 31st May return 14th June.
Does the first row of seats 1A/B and 1F/G have proper window views or are they obscured. Are there any other window pairs in Premier you may recommend.
Thanks for your help !
Hi tigger
Yes they do if you are going on a 767 we have just returned and had row 4 which had 1 & 1/2 but all with exception of row 9 are ok, only problem with row 1 is toilets and tv out of arm rest.
Have a nice flight
Yes they do if you are going on a 767 we have just returned and had row 4 which had 1 & 1/2 but all with exception of row 9 are ok, only problem with row 1 is toilets and tv out of arm rest.
Have a nice flight
Well I'm right fed up. I went online at the instant seats became available for selection and already 14 seats at the front of the Premium cabin were marked not available. How could that possibly be please? If it makes any difference the flight is TOM 038 on 29 May.
Darren is on holiday at the moment.
Well I'm right fed up. I went online at the instant seats became available for selection and already 14 seats at the front of the Premium cabin were marked not available. How could that possibly be please?
hi jetlagged,
One possible reason is that you may be going for two weeks or more. A big weakness with Thomsons seat reservation system is that folk booking only a week trip have a much better opportunity of snagging the best seats - since their "90 day return" flight date is a a week earlier than everyone else.
Other major scheduled airlines - and even minor low cost ones like Jet2 - have a much fairer system which allows seat choice when you pay - not at some distant date in the future.
Thomson need to fix this.
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