Breakfast was part of our package - a full buffet and was adequate.
Hotel was spread out and although peak season, at no time did it feel overcrowded. Location was great, lots of bars and restaurants in easy reach.
Staff very friendly.
Travel operator: DIY
We stay at the Puri Santrian for two weeks, most times we ate at one of the two main restaurants. The chefs were only too obligeing when you are a vegetarian. Nothing was too hard. Staff throughout the hotel were great. We indulged in a Romantic Dinner one evening as it was our wedding anniversary ( thanks Juli ). The Balinese night was also great.
We will be back and this hotel has our full recommendation, well done
As non smokers it would be great to see a ban on smoking in the inside eating area ( Breakfast)
Travel operator: destination asia
We were in the end room with view directly onto the side of the next block.It did help keep the room cool though. As it was only for sleeping in I didnt mind.
The room itself was large with a huge bed,fridge and bath with shower. It was clean and well kept by the maids.We didnt eat veryoften at the hotel.
Lunch a few times and it was very nice. No need for money as you sign for everything and pay up on departure.
The gardens and pool areas were excellent with plenty of staff on hand to see to your every need.
The beach was a little bit of a let down with a fair amount of seaweed washed up every day but it wasnt bad enough to spoil things for me.
On a couple of occasions there was a small band played during the afternoons and it made for a nice change to listening to my ipod.
The hotel is situated in a vey quiet area of Sanur and once i found my bearings I preferred the other side round by the Bali Hyat.I think if we go next year we will be looking into booking the Griya Santrian as this is in little bit busier part of town.
All in all I would recomend the Puri and would certainly use again.
Travel operator: Hayes and Jarvis
We stayed in club rooms which were situated farthest away from the sea and which were built around a private pool area. The appearance of the rooms and the pool area was very pleasing - but unfortunately appearances can be deceptive.
The club rooms are 3 storeys high and as these buildings surround the pool they tend to cut out both the sun and any cooling breezes. As the pool area is relatively small for the number of rooms having access to it, there is insufficient space or sun beds for the guests.
The rooms comprise a good sized and simply furnished bedroom, veranda area, dressing area and bathroom with separate shower. A fridge / mini-bar, hairdryer and tea / coffee making facilities are provided (no teaspoons or milk. Our room was definitely 'tired' and in need of a good coat of paint, having stained ceiling and marked walls. Towels were (sometimes) changed twice daily although we had to ask, on occasions, to get the towels changed in the evening. The towels supplied tended to be old and were some of the worst encountered in many years of travel.
There is no bar or pool service in the club area, so any drinks required through the day have to be from the main bar which is a fair distance away. Similarly breakfast and afternoon tea have to be taken in the main restaurant - there were none of the usual (or anticipated) 'club' facilities. It is fair to say that we would not entertain taking club rooms, should we stay at the same hotel, in the future.
The hotel, in general terms, was perfectly adequate and the staff very helpful and friendly. There were a further 2 pools available, one of which had a pool bar that, unfortunately, did not open until late in the morning. The breakfast buffet was no better than average (in quality) with a below average selection of dishes - including frequently warm juices and fruits.
We never tried the main restaurant in the evenings as there were more appetising options available locally, including the hotel's own
Travel operator: None
Travel operator: tradewinds
Before entering the grounds our taxi was searched,including mirror under the car. Hotel restaurant ( Mezzanine) is a must. Beautiful food and often had a group on.
Travel operator: travelbag
We booked to stay in a bungalow which was very clean and spacious but a little dated. Some Bungalows have been refurbished and are beautiful, however ours was not quite what was desribed in the brochure but still good. On arrival, as promised we had our honeymoon flowers, fruit and a cake which said "happy birthday"! It's the thought that counts I suppose.
After four days we had a problem in our room which could not be rectified. As there were no more Bungalows available we were upgraded to the "Club Rooms". This room was fantastic! It had a dressing room, with safe. A good size bathroom with an excellent shower and a spacious bedroom with Four poster bed.
The hotel staff are amounst the friendliest people I have met, always saying "hello" in the morning. I even heard one women complaining about it!!
Breakfast is excellent. There is so much choice, to suit all tastes and nationalities, and a man who cooks eggs and ommlettes to order. If you ask one of the waiters they will also cook pancakes for you which are superb.
The pool and beach are very clean. I couldn't believe it when I saw someone sweeping the beach by hand, but he was there every day taking the seaweed away in little bags!
The area that the hotel is in is quite a quiet part of the resort with a few bars and restaurants. The best of which are the Mezzanine for good Thai and fish. Double Dutch is probably the busiest bar along the strip and has nightly entertainment. If you turn right out of the hotel and walk for about five minutes you will find a wider selection of restaurants to suit all tastes.
Restaurants I would reccomend would be Mezzanine, The Village(a long walk or a short taxi ride away), Legong (good food, with traditional Balinese dancing) and Donalds (simple cheap food on your door step).
All in all a really great holiday, made better by a great hotel!
The only tip I have is to print a picture of the room you have booked with you from the hotel website. Those are the rooms that have been refurbished. If you are not happy with your allocation inform the management and they will do all they can to move you or upgrade you.
Travel operator: THG Holidays
Hotel very clean, reception staff always courteous.
Swimming pool is the best I have ever been in around the world, pure fresh water, not many pools around, where you can swim underwater with your eyes open & not get the stinging sensation afterwards, well you can here!!
Weekly Balinese buffet & dance night, do not miss, it is lovely. Beachfront location is fabulous & do try a spa package, you will think you have gone to heaven, there is nothing like a Balinese spa & massage treatment!
Travel operator: Tradewinds
The door to the bungalow was a work of art and I have a photo of it in the Far East Album! Room was spotless and staff as a whole were excellent. There are two pools and a private area of the beach.
The hotel has a spa but we didn't use it. The Beach Club restaurant was very popular but we only used it the evening of the Ramayana Ballet- when there was a buffet before the performance. If you go to the hotel please book to see this-it is spellbinding!
The hotel has a restaurant( Mezzanine) on the Sanur road which was one of our favourites- you just couldn't fault the food.
However, I would have to say in almost every restaurant we tried! The Mezzanine restaurant has some great singers/groups playing as well.
The hotel is set back from the road and reached by quite a long drive way. The setting is peaceful and beautiful with lots of greenery and statues.
I would highly recommend this hotel!
Travel operator: kuoni
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