Stayed here for 1 week as part of a 2 week holiday. Booked flights with Balkan which were fine and booked this hotel via the Beachbulgaria website. We were a lttle anxious as we had not used the company before but everything went well. Good correspondence from Ana at Beachbulgaria and received a prompt voucher by email on payment from a company called Silky Holidays. It was cheaper booking through them as i phoned the hotel direct beforehand and they wanted quite a bit more.
On arrival presented the voucher at check in and we we were quickly checked in by the friendly English speaking receptionist. Paid for a safe 30 lev for the week. A porter took us to our room which was on the second floor of 3. Got a sea view as booked. The room was a good size and seemed newly furbished. Air conditioned with satalite TV and fridge. Bathroom had shower (no cubical) and hairdryer. Lovely balcony overlooking the sea with table 2 seater bench and maiden.
The hotel was extremely clean and maids came daily. Only stayed bed and breakfast the hotel did have a resturant with indoor and outdoor seating areas but did not eat there other than breakfast. Breakfast was very nice, not as much choice as other hotels we have stayed at in Bulgaria but still ample.
The location of the hotel was very good, very central just at the bottom of the street that runs parallel to the promenade but not overlooked with full sea views. Walking distance to the beaches, marina and palace/botanical gardens.
The hotel staff were all very friendly and most spoke English. As far as i know we were the only English guests in the hotel at the time. The majority being Romanian and a few from Norway. Mostly families.
The hotel had a lovely pool with sunbeds around the pool and on the terrace. Free sunbeds with matresses and parasols. There was a pool bar and lobby bar. Prices of drinks were very reasonable. The hotel had a resident rock band, which was different, who played every night at 9.00pm on the raised stage overlooking the pool and finished about midnight. We watched them a couple of nights and they were good entertainment but couldn't have watched every night. They finished for the season during our stay and on the last night the band and what i think must of been some of their regular following/fans ended the evening by jumping fully clothed into the pool.
We felt this hotel was definatley 3* and have stayed in some 4* that haven't been as nice. I would definatley reccommend this hotel to anyone planning on staying in Balchik.