Re the Hotel, it is a really good hotel with a very nice pool with plenty of different things to do. The whole hotel is very clean, there are plenty of sun loungers and there are no issues with space around the pool. One of the best things about the hotel is that it is right near an absolutely stunning beach.
With regards the hotel and the food and the drinks at the bars, they are all of a brilliant quality and are of a very high standard. We did not have one bad meal while at the hotel. The actual rooms are clean and tidy and there were no issues about the decor or lack of necessities while in the room. The service and all people are very friendly and not at all hostile towards customers. The animation programme is very good for children and every night there is a great show which our kids loved. The animation team were amazing, especially Justin Beiber and Mario.
If you want a very good memorable family holiday where you know that quality will be a given then I would recommend this place. One thing that I would add that I feel is very important when travelling as a family is that we at all times felt very safe and secure.
I would not hesitate going back and recommending this place. We booked well in advance as the holiday price seemed very high the later you booked when talking to other guests. Weather, food, hotel, breach all fabulous, what more do you need!
Stayed April 2017, travelled with family
Travel operator: Mainstreet USA
My wife and I have just returned from the Iberostar Costa Dorada where we had a week’s holiday during which we celebrated our 40th wedding anniversary. The hotel management recognized this by sending complimentary fruit and bottle of rum to our room. They also recognized we were repeat Iberostar customers and did the same another day.
Our room was a junior suite with a balcony and sea view in block 5 which was kept spotlessly clean by our lovely maid Esperanza. It is the block furthest away from all amenities but well worth it and it did give us some exercise on what was otherwise a totally relaxing holiday.
It is a beautiful resort kept well maintained by an army of friendly gardeners. We particularly enjoyed sunbathing in the garden area between the pool and the beach. It was quieter and you could gaze out over the beach to the sea but still have easy access to the pool.
Any problems we had were dealt with quickly by either customer services or our First Choice rep Dindo. A floral display was sent to our to our room when I complained that our mini bar had not been replenished, a nice touch and a good example of the level of service provided by the Iberostar Costa Dorada.
My wife enjoyed a reflexology massage on our anniversary and would like to thank Angela for making a it a memorable experience.
The animation team led by Capuccino with special mentions for Santa, Eddy and Edwin, do a great job with boundless energy. You could either watch or join in, up to you, no pressure.
Food in the buffet restaurant El Mercado was good although over two weeks I would imagine it may be a little repetitive. All the waiters were great but I’d like to give a special mention to Robert who served us the most.
We only tried two of the a la carte restaurants during our week the Brazilian, ElRodizio, and the Marinero which doubles up as the El Bohio for breakfast and lunch. El Rodizio was by far the better of the two great food and service.
However the fish restaurant Marinero was a different matter. This was badly let down with bland tasteless food and the only poor service we encountered.
I had tuna steaks with a sauce and veg and my wife had the salmon which was marginally better. Our waiter couldn’t have been more disinterested or indifferent if he tried.
Don’t miss the lunchtime beach BBQ parties the seafood paella was fantastic. Also one day they did a “Usual Suspects” line up to introduce the management team which I thought was a great idea.
Drinks all round were of a good standard with international brands available. Try the Long Island that Juan makes at the beach bar and the cocktails at the lobby bar by Edwin or Kennedy.
Evening entertainment was a bit patchy as we were unfortunate to be there whilst the stage area was being refurbished and didn’t start operating again until our second to last night. We were amazed they got the work completed in time but we did get to see the Lion King show on our last night, well worth watching.
It’s true that at the weekend the hotel does get a lot more Dominicans staying and it got busier round the pool. So if you want it quieter go to the beach or gardens there are plenty of sunbeds available but it really wasn’t a problem for us, in fact it gave it a bit more local colour.
The Iberostar Costa Dorada exceeded our expectations and I would happily recommend a holiday there.
Rooms good cleaned everyday towels change and minibar stocked everyday. The hotel is right on the beach and a nice walk down to the plaza, where there’s plenty of shops and bars, a good English one called phils bar, great for the football.
Get better every year and yes we will be back already booked for next august 2012, can’t wait.
On arrival we were picked up at the airport and bussed the 20 minutes to resort in a lovely air-conditioned bus. The bus was completely full of Iberostar guests so check-in was somewhat drawn out when we arrived at resort. It took about half an hour to be checked in only to be told that our rooms were not ready ( not good news at 3.30 pm when you have been in transit 12+ hours). After an hours wait we eventually were given our room cards and found we had been allocated a newly refurbished room in Block 7 with LCD television new beds with mattress toppers and fresh decor. We had been in the room for only 10 minutes when a flower arrangement was delivered to my room, compliments of the hotel which I thought was a really nice touch. A further 10 minutes later another knock at the door produced a platter of fruit and a bottle of rum, a present for being a returning guests (I had mentioned in my email to the hotel that we had stayed at their sister hotel IB* Bavaro).
The room maid was fabulous she kept our room spotless and fresh towels every day towel sculptures every day and mini-bar refilled everyday nothing was too much trouble.
Whilst we were there we only ate in the buffet as we had our son with us and he preferred the relaxed dining the waiters were fabulous, they always had us a table waiting (Thanks Joseph)..... the food in the buffet was varied and plentiful something for everyone. I was very impressed to see a section in the buffet called healthy eating/diet which I thought was a nice touch.
We never really went on the beach as we are pool people, but went snorkelling in the sea a few times and loved feeding the fish on the reefs.... the beach vendors were really friendly and a simple no thank you sufficed and they left you alone.
I did notice that the pool had new sunbeds and new cushion pads had been bought as well so no problems with broken sunbeds as reported previously, also no problem with getting sunbeds always plenty to be had all day long.
Must just mention Elvin in the pool bar he was fabulous watch out for his party pieces (juggling glasses and bottles) always had a drink coming down the bar towards you as soon as he saw you :)))
The star friends are absolutely amazing, they work all dy from about 9.30 in the morning until past midnight, they always had a smile and a laugh with you... Mr Donkey, Happy man, Chuckey, Spiderman, Banana man and all the others were brilliant... make time to get to know them they really are great guys.
Forgot to mention on my birthday I returned to my room to find a birthday cake and flowers, compliments of the hotel.
Whilst we were staying we also received an invitation to the managers returning guests party which was great, champagne and canapés and a chance to meet all the department managers and a group photo of everybody. There was about 30 people there so it speaks volumes.
i know some people have been worried about the weekend situation with locals coming into the hotel, but rest assured it was not a major problem, pool seemed to get a bit busier Friday night and Saturday but still no problems with sunbeds. Only problem seemed to be buffet restaurant got a lot busier in the evening but nothing major.
To sum up this hotel I would say go with the attitude of making lots of new friends take a few dollar bills to tip the waiters and barmen(they really do appreciate the odd dollar here and there) and it will certainly make your holiday more enjoyable.
On a final note make sure you do Sea World and swim with the dolphins as it was fabulous.
Stayed July 2011, travelled with family
The pool area is nice and peaceful till a weekend when for some reason all the locals seem to descend on the place it’s heaving with towels being pinched, flip flops and drinks left everywhere they seem to have no respect.
The animation team did a very good job in the day always making you smile. As for night time entertainment would rather watch paint dry same old thing every night just different costumes, but I did have a good time and the weather brilliant.
On one occasion me and my wife had pulled our loungers from just under the parasol to catch a bit of sun and a couple of them just grabbed two beds and pulled them under our parasol even with our stuff still hanging there, they really do turn a 5 star hotel into a butlins cattle market.
Travel operator: thomas cook
Travel operator: tomas cook
Travel operator: Thomas Cook
Travel operator: thomas cook
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