After a hair-raising hour and a half minibus journey from the airport to the resort. We checked into the resort and were greeted by an unsmiling receptionist. The smart reception area was in the sister hotel, the St Lucian. However, on reaching the block in the Papillon where our room was situated, it was not nearly so nice. In fact the unfurnished room beneath ours had it
Travel operator: Hayes & Jarvis
Despite all that was good, alot of people including ourselves felt that people staying in the papillon were treated different to those who stayed in the St Lucian, you wore a different coloured wrist band and people from the St Lucian were given priorty at the bar which was very insulting, so much so that I removed my band from my wrist and kept in my bag, their waiters were dressed smarter and they had glasses rather than plastic cups to drink out of. I felt if the 2 hotels stood on their own it would be better.
Travel operator: Virgin
I love my food and my partner is a very fussy eater. As far as I'm concerned food is an important part of your holiday abroad! I need not have worried. Food was lovely and varied. Breakfast, lunch and dinner were all buffet style.
The hotel it's self was lovely situated in the hub of St Lucias nightlife. There is some noise from the bars (especially the karaoke one across from where our room was!) but it wasn't loud enough to keep us awake.
The staff were very friendly.
The room was large, had a queen sized bed and a good sized balcony over looking the pool area and the sea. We had the misfortune of having to stay and extra two nights on the island due to cancelled flights home. Both hotels were very poor compared to the Papillon and one had a rating of a 5 star!!
I would recommend the Papillon to anyone.
Travel operator: Kuoni
Once at the hotel, the porters told us to go and get a drink and they would take care of our baggage. We were directed through the lobby area where we were greeted by the reception staff with a tray of fruit punch and a tray of rum punch. The fruit punch was very refreshing, rum punch a little strong but we were on holiday after all! Once everyone was enjoying their fruit/rum punch, the reception staff talked us through the hotels check in procedure. It was straight forward, just had to fill in some personal details and passport numbers. A refundable room deposit of $100US was payable, the first time I
Travel operator: Thomson
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