During our stay I witnessed other chalets being cleaned by what can only be described as casual non uniformed labour. We ate in the restaurant just once. Luke warm chicken, soggy chips and very baked up beans! Would I go back? ABSOLUTELY not. The only saving grace to this abysmal short break was the lovely beach.
We booked for a week (Mon-Fri) and as soon as we arrived I wanted to leave again! Just from the look of the place, peeling paint, woodwork falling apart, grimy walls, bird droppings everywhere.
On entering reception we were greeted by a unhelpful teenage receptionist who barely spoke let alone helped anyone.
We were all herded into the 'entertainment room' for check in upon which we found a small bouncy castle for the children which had no safety mats or proper safety precautions whatsoever.
After checking in and finding our apartment we found that it was mouldy and dusty. There wasn't enough cutlery or dishes, the shower was leaking and mouldy as were the curtains and the beds were ripped and coated in dust. The apartment was fairly spacious and we didn't have noisy neighbours.
The entertainment was not as advertised; one of the reasons we chose Pontins was the fact that Scooby Doo live shows were advertised instead we got some cheap looking crocodile instead - our little ones were very dissapointed.
The website advertises 70 different activities,you'll be lucky to see 3! The parks were full of litter and the kids indoor play area was falling apart and the equipment was held together with duct tape. Not impressed!!
The swimming pool was vile and the changing room curtains were mouldy and disgusting and in the main pool room was a floor buffer in the corner.
The on-site cafe was horrible, sticky floors, dirty tables, unhelpful staff and vomit inducing food!
The bluecoats were enthusiastic.
Do not go here if you are looking for a fun family holiday as you will be sorely dissapointed and if your not dissapointed then you will be thoroughly disgusted!
We ate in the resteraunt and that was over priced and
and seemed to have been re-heated a few times, horrible.
The actual location was not too bad, at least we could drive some where for the day, as we could not stay in the
holiday park for the whole day, too depressing.
Staff seemed ok.
There seemed to be lots of activities for children, plus the usual blue coats in the evening.
We would never go back again, not even if they paid us.
Travel operator: pontins on line
What a Nightmare, the apartments are fit for Rats! Filthy I only stayed for the Kids it was Six Weeks Holiday but I made a big mistake.
There was Mouse traps in our apartment the apartment smelt awful everywhere was dirty, the Bed springs caused my whole body to hurt the first night and I got feasted on by Bed Bugs the second night and came out with legions all over my body the third night i stayed awake all night this is the worst Holiday of my life.
Please do not go there
Travel operator: car
Travel operator: pontins
OK it's a bit basic and is long overdue a makeover but it was clean enough and all of the staff were friendly and helpful and seemed to enjoy their job.
I was expecting sky high prices in the bars and shops but was pleasantly surprised to pay a similar amount for a pint and a bag of groceries that I do at home, which is how it should be. The surrounding area of Camber and Rye is beautiful too if you fancy a wander.
As with any holiday, it's what you make it, but I wouldn't spend a fortnight there!
Travel operator: Sports-Tours
Travel operator: independant
The chalet was filty then, with lipstick on the cups, dirt everywhere.
The problem is that Pontins claims to be a family holiday park, but they actually hold/hire out to numerous "acid - house" raves/weekenders all year round.
The latest one going on now as I type this. drunken youths in abundance with both male and female revellers urinating outside the shops on the main road in broad daylight today in front of children.
These revellers pee and vomit everywhere in the village so you can only imagine what it is your chalets smelt of.
I really feel for you. Unless you are part of a drink/drug consuming gang of revellers then Pontins is not for you, park-resorts that a previous poster got confused with is not much better either.
Travel operator: sun
Travel operator: Pontins
Travel operator: -
Ask a Question
Got a question? Ask our community of over 1.5 million users.