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Premier Inn London Kensington

1 of 7 hotels in Kensington & Chelsea

5 out of 5 from 1 review
3 stars
11 Knaresborough Place, London SW5 0TJ, England

1 Review

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Review Overview

  • Cleanliness
  • Food
  • Service
  • Location
Shirley Burnett
Friendly staff in a quiet location
9 years 2 months ago
I booked this hotel because it was close to the centre of Earl's Court but in a quiet road. It is also handy for the Royal Albert Hall where I was attending a concert, and the Museums of South Kensington are about a ten minute walk away. Earl's Court underground I about 400m. As soon as I entered the hotel I felt relaxed because the man on reception gave me a huge smile. It is so nice to be treated like a human being and not just a number. He asked if I knew about their Good Night's Sleep policy, which I didn't, and described the hotel's facilities without it sounding like a recitation, whilst ensuring that I had the quiet room I had asked for. During my stay the housekeeping staff were helpful, efficient and friendly but unobtrusive and I left feeling thoroughly refreshed.

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