Travel operator: Direct
Hotel tip: Burn it down and start again
The hotel is seriously in need of a good clean. The windows and staircase were filthy.
The staff were indifferent apart from the cleaner we encountered who pointed out where we need to be to get to our room.
The food was atrocious; we paid for 3 night’s dinner bed and breakfast but only managed 2. The last night we ate out and the following morning we left without bothering with breakfast but marvelled at the optimistic folk who had already started queuing for the sorry excuse for a breakfast.
I would not recommend this hotel to anyone and I would not stay there again - even if it was for free.
A member of the bar staff didn
Travel operator: Lastminute.com
Travel operator: none
Travel operator: own
Travel operator: The Coach Holiday Company
in total for three nights the room not very clean.
we looked out of the window to see two towers in front of the window so we had no view.the food was awful.we had to cue to get in the dining room which was not very clean.you could not see out of the windows for dirt.with people queing up to get in and people in mobility scooters getting out of the lift it was deadlocked trying to get in.
we were going to change hotels at the last minute
and i wish we did.everyone was complaining .and the people staying in the basement rooms which had no windows i felt really sorry for they were all complaing.you dare not move your car incase you lose your place and then you had to park in the mulipy car park which was a long walk away.travel lodge over the road was a lot nicer and cheaper and worth the money.
i will never stay at this hotel again
Travel operator: travel style
The weekend we stayed there was a large darts group also staying, qued for ages to get checked in which I didnt mind however were given wrong key and had to que again as we were put in the basement.
Our room quite possibly was the worst one in the hotel room 1014, (which one of the kitchen staff kindly told us that it was the worst room in the hotel) right next to the kitchen, and a storeroom so had a lovely rude awakening at 6am as the kitchen workers banged the store room door over and over again. room smelt of whatever was for breakfast or dinner.
The bath had body hair in it, bathroom was the size of a postage stamp, there was no phone in the room therfore no room service available.
tv only worked on two channels, bed was clean and bed made well with fresh towels both days.
Que for breakfast was so big we gave up and ate out both mornings so unable to comment on the food.
The whole weekend all I heard was guests complaining about lots of things.
I was really looking forward to staying here as it said on the website that it was being refurbished and that our room was one that had been finished, that is an absolute joke everything was so shabby.
great central location but not worth the money its cheap but not cheerful wish we had gone back to a hotel we knew.
Travel operator: superbreak
Travel operator: bus
Travel operator: Booked direct thro Superbreaks
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