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Campanile Torcy Hotel

4 out of 5 from 2 reviews
2 stars
34 Rue du Général de Gaulle, 77200 Torcy, France

2 Reviews

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Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Richard Clayton
12 years 3 months ago
Being a frequent visitor to France, in particular the south, I've generally stayed at the Ibis chain of hotels. On this trip to Paris, after some internet research I settled upon the Campanile in Torcy.

In my home city of Hull, we have a Campanile in the city centre. Occasionally after a few beers too many, and no taxi's in sight I've checked myself in. I know the hotel in Hull is kitted out with French fittings. It must be their policy to have exactly the same look and feel to their rooms, where ever they are in the world.

The hotel in Torcy was identical, with the same room layout, and access balcony approach.

The room was very clean with excellent housekeeping, towels changed daily, and tea/coffee/biscuits replaced daily too.

My French is fairly limited, but I always try to speak French. Plenty of English people assume they can walk up to a reception desk, into a restaurant, or where ever and make no attempt to speak any French. If this happened in the UK, people would think the foreign visitor very ignorant. Unfortunately this is the perception of the French to us Brits.

That said I've not met any ignorant French in all of my visits, and my visit to the Campanile Torcy was no exception. The staff were very friendly, and humourous, and helpful. The only ignorant people I met on my whole trip were people in the south of England in petrol stations who seem to offer no pleasantries whatsoever, very bizarre.

I didn't sample any food, so I can make no comments on the catering.

Location wise the hotel was ideal for Disneyland, my purpose for the trip. It was very easy to get there by car. That said trains from the local station would be very easy to use, and a lot cheaper than parking at the park. French trains run on time, and are very frequent on this length of track.

I'm not aware of any entertainment in the hotel, so I can't comment on entertainment as such. The hotel TV's obviously show the main five French networks, and the French premium movie channel Canal +. Whilst of course these are in French, you can switch on the teletext if you find it easier to read French than hear it. There is one English speaking channel available, that being BBC World. It being illegal to broadcast any of the UK's TV output to mainland Europe, you have to expect at best an English speaking news channel as entertainment :-) The TV
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Travel operator: None

Recommended
Karen
12 years 9 months ago
My 5 year old and I stayed at this hotel for a visit to Disneyland. It is ideally located for the park and the journey is only about 10-15 minutes away by road, there is also a main station and transport links at Torcy and assume this would allow connection to Disneyland station.

We spent 3 nights at the hotel on a bed and breakfast basis. Breakfast is a buffet continental style served in the main restaurant which is on the lowest floor of the hotel (life access to all floors). Choice was fairly limited, but there was plenty of fresh french bread, croissants and pain au chocolats! Juice, Milk and coffee/tea, and limited choice of cereals. There was also some selection of yoghurts, one type of meat and some fruits (no fresh fruit though). Food for breakfast was ok, usual standard, but toast would have been nice! Staff in restaurant were not particularly friendly towards the English guests who were staying at the hotel, but then this was the general approach of all of the staff within the hotel.

On arrival at the hotel, we checked in and were given a key card type for our room, we were on the same level as the reception and the rooms were on open corridors to the outside. We couldn't get the key to work so had to return to the reception to get someone to come and help us, the receptionist made some comment in french to the person on the phone about useless English! When the housekeeper came to the room, she couldn't get it to work either! And we waited for her to come back but she didn't. We were on our way out to the Carrefour supermarket/shops which were near by and reported it again to reception, upon our return they had changed the card for another one which worked fine.

We dined in the restaurant for evening meal, choice was fairly limited, particularly on the childrens menu. but the buffet of hors d'oeuvres was well stocked with excellent poached salmon. Service was quick, food hot and tasty too, although service not the friendliest.

The rooms were small, we had a twin room, but there was a pull out childs bed underneath one of them. if you had to use this, there would be very little room within the room to get to the bathroom. The room was equipped with kettle, tea etc, satellite tv (one english channel (bbc world news), and small hanging area for clothes. Room was clean and well lit, bathroom had bath with shower over, all clean and excellent water power and plenty of hot water. Beds were fairly hard, but comfortable, sheets clean and beds well made.

The hotel would have been ideal, if it had not been for the "in-house" french entertainment, fellow guests who insisted on standing out on the balconys until 3am, singing at the top of their voices, smoking, banging on the floors and doors to the rooms. Other guests had complained to reception, only to be told that it was probably businessmen not able to find their rooms! Well, I guess thats ok ~ although it wouldn't take anyone over 5 hours to find their rooms. This noise was terrible, which led to three very sleepless nights on top of busy days at Disney! The hotel were not at all bothered by this and any complaints that had been made to reception were dismissed out of hand. I think if anything, this and the staff attitude was the things that let this hotel down when it had been ok.
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