Pool area was always clean and rubbish free apart from when lazy people didn`t put their rubbish in the bin. The water park are is fenced of and can only be entered with your room key.
If you just want a relaxing holiday where your children are safe this is ideal.
Travel operator: unsave
Balansat apartments are joined with the Torremar apartments, so you get quite a large complex.
The reception and main bar are in the Balansat side along with Casey's Bar (which opens from about 11pm-4am); the restaurant is on the Torremar side as is the snack bar.
There are 3 pools in total - one each at the Torremar and Balansat, and a fantastic kids splash pool at the Torremar which is fenced off, max 40cm deep and has some small slides, waterfalls etc and is surrounded by sun loungers, and really gets the sun. The Balansat side tends to be a bit more shaded due to the layout.
The apartments were reasonably roomy with bedroom (Twin beds), bathroom and living/kitchen area.
The rooms are OK, but need an overhaul - whilst ours was mainly OK (the toilet seat kept coming off) the other two rooms were mixed, with obvious signs of damage, wear and tear. Ours were clean, but some people we spoke to had found their rooms dirty on arrival.
The kitchens had a 2 ring hob, microwave, kettle, toaster and fridge, there was a TV in each room (old CRT ones) with a couple of English channels (ITV, BBC1, BBC World News), a sofa bed, table & 4 chairs and twin beds in the bedroom.
Our rooms all faced onto the pool area of the Balansat which was good, but also meant you got all the noise from the bar & Casey's all night which can get pretty loud (it didn't bother us though).
We took advantage of the All Inclusive offer when we arrived - normally 22.50 a day, we got it at 20. This included a buffet breakfast, lunch and dinner, snacks from 11am-5:30pm and drinks from 8am-11pm.
The food was pretty good and varied. Breakfast was the usual Full-English offerings plus cereals, croissants & Pain Au Chocalate, yoghurts, fruits, cheeses and meats and even cake if you're that way inclined.
Lunch and Dinner times there was always soup available (usually chicken or chicken noodle/pasta), a very good salad bar and a good selection of hot foods ranging from Chicken Nuggets for the kids to gorgeous Lamb Chops. There was usually 2-3 meats available, a stew or meat & sauce type dish, plenty of veg, roasted potatoes, sautéed potatoes (even an excellent cheesy mash one day), chips, a couple of pasta's, grilled fish and so on. For dessert there were always 4 types of Ice Cream (very nice!), cake and fresh fruit plus Jellies or Mousses.
At meal times, drinks are self-service in the restaurant (if on AI) with Estrella Dam lager, White & Red wine (I didn't like those at all), Sangria, Water, Kas Orange or Lemon (like Fanta) and Pepsi. Fruit Juices, Tea, Coffee & Hot Chocolate are from vending machines and aren't very nice at all (well, the chocolate was about drinkable), so I'd advise you take your own coffee and milk if a Tea drinker (the machine uses a powdered creamer type affair that's awful in tea).
Drinks from the snack bar and main bar included 6 different cocktails (pre-mixed and from a machine at the snack bar, or plastic bottles at the bar), none-branded spirits etc (branded drinks, bottled beer etc are available but cost extra).
Servings on AI were very generous measures - less so if paying.
We were disappointed with the entertainment as it's advertised as 6 nights a week, with live music in Casey's bar every night - but that doesn't start until June!
There was limited daytime activities with a kids club, things like Killer Pool etc and the staff were great but evening entertainment was a bit of a washout, as they did a kids mini-disco 2-3 times in the week, 2 nights of Karaoke with hardly anyone bothering, a game of Bingo every other night and two very short bird shows. There were no live acts on or anything, but the atmosphere was very friendly.
We were told that from the start of June more is on, but that didn't really help us, especially as the resort is out of the way, and there wasn't anything else on nearby either.
I'd recommend it, but be aware of how far out you will be, and if you are going outside of the June-September period you won't have much to do.
I'd say that the AI option was well worth it as we talked to people that had spent more on drinks alone in a few hours than we had paid for a days food and drink. If you're on SC, then there's no real food options in the complex, so you have to go to the handful of restaurants & cafe's around to buy food, or use the overpriced Hotel Supermarkets.
If you have young kids, they will love the splash pool without a doubt.
Travel operator: Travel Republic
Ask a Question
Got a question? Ask our community of over 1.5 million users.
Book Your Stay
Looking to stay here? You can check the accommodation availability and get the best prices using the links below: