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Sa Caleta Playa Apartments

2 of 3 hotels in Cala Santandria

4 out of 5 from 93 reviews
2 stars
Apartaments Sa Caleta 07760 Ciutadella de Menorca, Spain

93 Reviews

Traveller Rating

  • Excellent
    28
  • Very Good
    36
  • Good
    15
  • Average
    11
  • Poor
    2

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Anna
15 years 7 months ago
We've just returned from a two week holiday in the sa caleta playa apartments in Menorca. We had a fabulous time there. The apartments were small but nice. The lady that cleaned our room was very friendly and did a good job.The service at the bar was very slow though and some of the bar staff could be more friendly. The pools were cleaned every morning and were beautiful. Had to get up between 6 and 7 to get beds but the beach just a few steps down was lovely and great for snorkeling which my husband and son did a lot. The entertainment was very good day and night, Alberto does a great job. The reps were very nice and (little) john was great very helpful especially when we got our dates mixed up for a trip and missed it, he rang the office and got us another trip instead which we really enjoyed (coast to coast).
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Travel operator: Falcon

Recommended
Mrs. Schultz
15 years 7 months ago
We Stayed Self Catering thankfully. Stayed for one week, Bedlinen changed once, Towels twice(very small Bath towels). Apartment pleasant enough with two Balconies, Kitchen very small, room for only one but had electric kettle, small micro wave, toaster two ringed hob. Air conditioning was at no extra charge so that was a bonus and you could use it during the day as well as night times.

The daytime entertainment included archery, shooting, water polo,and the two staff who did try to get everyone to join in were very popular with the kids. Cannot comment on the first choice nursery staff because we had one child to young and the other to old to be included in their itinerary

The complex has a nice layout, paddling pool. One large pool and one smaller pool also a water slide into a dip pool.The pools where all cleaned daily but there was no life guards in attendance. The restaurant/cafe bar was central but also catered for the entertainment during the evening so if you were late having a meal you had to endure the sometimes not so good entertainment. One night there was a spooky theme which included entrails being taken from a dead body and children from the audience being issued with plastic fangs emulating eating from the bones. One 10 year old was lead away with his fingers in his ears crying his eyes out. It all ended with a michael jackson thriller dance which consoled some of the children and adults for that matter. Got to say that was only one night though the rest of the time they had the kids up dancing, Mr & Mrs contests, parrot show etc.

Did not care for the food in the restaurant ate there the first night only the rest of the time we walked to the Ocean restaurant where the food was good and the kids could play on the bouncing castles, whilst we finished our meal in peace. The Service at the apartments for drinks took an age and you had to queue up for at least 10 mins (no waiter service). The chairs in the Bar restaurant area were all used during the day when people had on their swimming gear on so by the night time they were not always very clean when you went dressed in something nice. The communal toilets got really dirty during the day, I wouldn't use them.

Handy supermarket just outside the apartments which also baked fresh bread.

You had to be up very early to get a sunbed, and as usual people put their towels on them even though they didn't use them until lunch time. One couple next to us even had the cheek to save beds for friends who had come to visit them for the day from another resort.

All in all we had an ok week but I was pleased it was only a week, I wanted to like the place and maybe if we had come earlier in the season it would have been better, August was only chosen because of school holidays.

Staff in reception pleasant. Bar staff not so pleasant and slow. Cleaned my own rooms so cant comment on cleaners.



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Travel operator: First Choice

Angy
15 years 7 months ago
We stayed half board first week and then got money back for second week due to the half board menu choices being very limited and the braekfast rubbish.Second week we ate at the Ocean which is a top class restaurant all the food is delicious with a top service by the staff and a free swimming pool and bouncy castle.We also ate at Sa Nacra round the corner which was ok but not as nice as the Ocean.
The hotel was clean but we had a problem with ants in the kitchen which did get fumigated the day after we reported it.
The maids changed the towels 4 times and the sheets 3 in the 2 weeks we where there but I found all the maids very miserable and moody especially the housekeeper who marched up and down all the time glaring at guests and looking angry all the time.
The bar staff where great and we had a laugh with them all there was a long wait for food and drinks but there is a waiter service .The bar staff work from about 8.00 in the morning till about 12.30 at night and they are nice hardworking people.
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Travel operator: First Choice

Recommended
Shelly
15 years 7 months ago
Well, to sum this holiday up; absolutely fabulous. Me, my sister and her husband and my two kids and their kid stayed at this beautiful resort.
The hotel cleanliness was spick-spot, even cleaner than MY home.The bed linen was changed every two days I was there (2 weeks) I enjoyed it very much.
The location was absolute bliss. Just a few steps away onto that golden sandy beach. Also, you can walk a bit to some more beaches.
The staff were very friendly, and made the kiddies laugh (12, 5, and 2) and the bar staff were very quick, and took them seconds to get me a Coke.
The entertainment was lovely. The music wasn't loud, and was sleepable and very enjoyable. I would defintely visit this hotel again, and this year (2009), I'm staying for three weeks as I enjoyed it so much.
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Travel operator: First Choice

Recommended
Myra Smith
15 years 8 months ago
We stayed in Sa Caleta Playa appartments for 2 weeks in July. It was very hot - temperature on some days reached 30 degrees so the air conditioning in the appartments was a blessing. I found the staff in this hotel to be exceptionally kind and attentive.
The highlight of our stay was the excellent evening entertainment. Alberto and his assistant Lucy put on some hilarious shows which had everyone in stitches.

A Word of Warning - Do not allow the First Choice Reps to entice you to book for any of their ridiciously overpriced excursions. Both the 'Anchors Away' and 'That Thursday Night' excursions were a complete rip-off.

Do enjoy your stay at the very pleasant Sa Caleta Playa appartments. Whatever you do, don't waste your hard earned money on any of the First Choice excursions. You have been warned..........!
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Travel operator: First Choice

Recommended
Anthony
15 years 8 months ago
We stayed half board and the food was very limited.If you have children over 10 then go self catering as the meals will not be enough by a long way.
Hotel cleanliness was ok but the apartments were very poor,you'll end up doing it yourself.
Location was good easy access to the beach, approximately 50m from the hotel. The area is slowly building up but is very quiet, but also very relaxing.
First choice offered little to no help, and if the owner corrected a few of these problems it could be a nice hotel, although a member of our party had her baf stolen from by the pool in broad daylight, 4:00pm approx, so be carefull.
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Travel operator: First Choice

Recommended
Danielle O'Neill
15 years 8 months ago
About a month before we arrived, we decided to upgrade to half board - MISTAKE, the service was painfully slow and the choice was limited especially on childrens meals. For breakfast it was coco pops, a muffin and one piece of cold toast - which got a bit repetative after 2 weeks.
The apartments were basic but liveable, although the maid service was few and far between, we had to ask for clean sheets and buy out own toilet roll.
The pool area was clean and great for the kids although sunbeds were gone by 6 am.
Entertainment was fantastic - Alberto and Lucy are brilliant during the day and night and offer some great entertainment - the kids love them.
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Travel operator: First Choice

Mrs P White
15 years 9 months ago
Spotlessly clean,Service in retaurant not brilliant,A long,long wait to get served with a drink.
This was our third visit and will be our last, The service has definitely dropped off,A lot of the staff have left,and not been replaced with experienced ones.
Towel change not adequate,had to ask for toilet rolls, and was given one grudgingly,so bought our own.
Alberto and his partner were as usual excellent, He has to be the best entertainment manager in the whole of Menorca, A lot of the evening entertainment acts have been axed and all the more work for Alberto,he deserves all the medals that he gives out regularly to the winners of the various events.
The downside is the putting out of towels so early in the morning.
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Travel operator: First Choice

Alan Paget
15 years 9 months ago
We have just returned from a 2 week stay,once we got over the shock of how quite the resort was,and the lack of shops,we really enjoyed ourselves,the rooms were pretty good apart from very small kitchen,our linen was only changed 3 times in 2 weeks but the maids were very good if we asked for sheets and towels,the swimming pools were great, with a water shoot that the kids loved,only problem was people getting up at 5 in the morning to put towels on the sun beds and going out all day and returning at 3 or four oclock to sunbathe,the food was over priced and apart from a frozen lasagne was ok,the drinks were very expensive though.ALBERTO well what can i say that man is wasted at the playa he is fantastic,funny talented,and boy does he work hard,from games all day to entertainment at night he is brilliant with out him the resort wouldnt be the place it is today,not forgetting the lovely lucy,who in time i think will be as good,the pair work together so well,with regular cheap bus services to the main town,and to some lovely beaches,and two water parks,we met some truly fantastic people there,and had a great laugh and a fantstic time,i would recommend to anyone with young children,although teenagers might find it a bit boring.
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Travel operator: first choice

Recommended
Louise Taylor
15 years 10 months ago
This was a family holiday which was booked over a year ago. We where so looking forward to it.

All I can say is it was fantastic.
The children are aged 11, 6, 3 and 14 months all their first time abroad and they loved every minute of it.
I very much agree with other reviews in that Alberto and Lucy were fantastic. So much for the kids to do all day. We didn't put the kids in the kids club as we didn't want to or need to. They had so much fun round the pool and with Alberto and Lucy.

The food was ok at the appartments but yes it was very much chips with everything.
The Steak House which is a short walk away was lovely and a short bus journey into Cala en Bosc should be done as it is packed with places to eat.

This was our first family holiday in years and we have all come back planning our next one.

We meet a lovely family out there who we are staying in touch with. It was a generally nice family place.

So if your planning a family holiday with kids of all ages. It is a must.

We definatly plan to go back there.

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Travel operator: First choice

Recommended

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