The staff were amazing, always smiling and acknowledging us.
The food was plentiful, our 10 year old daughter didn't stop eating and so much variety at each sitting.
Outside the Hotel there is the Marina with several shops and bars/eateries, but not much else. The Hotel provides a free coach that goes back and forth to Playa Del Carmen several times each day.
The entertainment team are great during the day, with plenty of activities for young and old, if you so wish.
The evening entertainment is a bit hit & miss; it's either great or terrible.
We would definitely go again.
Travel operator: first choice
Travel operator: Thomas Cook
Travel operator: Monarch
Staff very friendly although service in some areas could have been quicker.
Drinks on all inclusive package good - food typical of all inclusive and tiresome after a few days. Lovely bars and restuarants at marina which is a 5 min walk from hotel, quite expensive compared to other resorts but to be expected in this area. La Trattoria and Parpadelle italians both fantastic with spectular views over water towards Fuerteventura. We chose to eat out most nights despite all inclusive as
we prefer to do this for evening meal.
Only downside to hotel was entertainment which was dire.
Would return to this hotel as good value for money in an upmarket resort.
Travel operator: Thomson
The food is excellent and a there is a great choice, drinks are branded and good measures.
There are things to do during the day if you wish to join in, but must warn evening entertainment isn't brilliant (which is not unusual for all-inclusive). There is a free shuttle bus to Puerto del Carmen or you can walk down to the harbour and catch the waterbus which cost us 30 euro return for two people. I wouldn't advise Lanzarote for people with walking difficulties as there are some very steep hills. The walk from the hotel to the harbour is quite steep.
The hotel has its own spa centre, and I would recommend this as the prices are reasonable.
There are childrens clubs, a gym, a few bars and top notch scenery.
PLEASE BE AWARE ALL ROOMS HAVE SOME FORM OF SEA VIEW
Overall if you want a relaxing holiday this is the place to go and still have the ability to go to the livelier places if you so wish.
The only let down was the return transfer to the airport. We were forgotten and landed up chasing transport, but the hotel staff sorted this for us.
Travel operator: First Choice
the hotel is sspotless.
the location is very quiet no shops as such just a up market area of ahanfull of restaurants bars just nice to make a change from the hotel.
staff very plesent was alittle dissapointed in the piano bar not enough of them not alot of atmosphere either you had to go to the bar to order your drinks hardly any waiter service here!
evening meal nicely laid out tables not all crammed staff was good my only gripe here was the carvery didnt seem best cuts of meat!
animation team very good lots going on if you want to join in.
thought that the main bar where the showa takes place lacked atmosphere.
a big plus of this hotel is the grounds for ths sunbeds one of the best i have come acrossed, there are the usual areas pool grass buy there are also stone walls like little maizes which has two sunbeds some times three it seems that you have your own private little section , never a problem either getting a desent sunbed as there is so much choice.
something eles i noticed the pool toilets were cleaned to a very high standard these have showers in them with lockable lockers so i guess no need to book a late checkout room.
we would definetly return we have already booked to go to costa teguise in april but dont think the next hotel will match up!
Travel operator: thomson
Although quite remote , the hotel offers everything you need for a complete chill out week. Food was excellent and we visited the a la carte on one occasion(wouldnt recommend it) food in buffet much better.
The hotel is a venue for weddings and we were lucky enough to have a ring side seat so to speak for three very different weddings.
Rooms were very nice, lots of nice toiletries and dont bother with taking bath towels there supplied, and spotlessly clean, only drawback was that our balcony faced over the outdoor eating area(third floor) and so we were woken up quite early when staff were setting tables or early diners arrived in the restaurant, also many smokers sit on the external area so people in theze rooms get the full smoke back draft, avoid these rooms if possible.
The five main pools were lovely and the gardens make up for not having a beach, and there is a sun area which is a man made beach effectively, right next to the large pool great for kids, the thalassotherapy pool is wonderful too (12 euros).
Staff were fantastic but could be better when serving at both the piano bar and entertainment room.
The hotels location is right at the end of the peninsula and they provide a courtesy bus in the day time into Puerto del Carmen , only bother if you want to go to the beach as the resort is dirty and full of eateries /bars/tacky gift shops(although theres a great jewellry shop for us girls !!)
The only other real entertainment is in the marina which is about the only place to walk here, there is nowhere else to go in the venings so no good if you like an after dinner stroll/ entertainment.
The marina is worth a visit although very pretty not much to see/do other than a couple of bars and two or three very expensive gift shops,the submarine goes from here but its very expensive about
Travel operator: Airtours
Our son loved the kids club he always does. For me it was a bit too quiet. You really need to be all inclusive as there is not many other places to eat. Although it is only about 5 euros by taxi to town. Entertainment was usual hotel stuff dancing shows etc. ends at 11 but bar open to 1am !
Bar service can be very slow, not staff fault just not enough of them. As I say lovely hotel, bit out the road, food same most days too quiet for me, not a lot to do during the day if you are over 10. Not enough for teenagers.
Travel operator: airtours
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