Travel operator: Mercury Direct
Hotel tip: All the rooms are good
This was far and away the best apartments we have stayed in so far and they certainly deserved their 4 star rating.
It was so good I will get the negatives out of the way first.
1) the aircon wasn't working (We were told they were waiting for a part from abroad)
2) the fruit juices in the breakfast were from a machine made with concentrates and I don't think the mix was right
3) errrr - the fridge door opened the wrong way making it awkward to get stuff out...
as you can see the hotel was very good. The rooms were huge and absolutely spotless - cleaned 5 of the 7 days we were there (properly cleaned with mopped floors etc not just a cursory once over). They consisted of a large twin bedded room, a bathroom with both an overbath shower and a walk in shower, a large lounge and a reasonable sized kitchenette area. The balcony stretched the whole length of the lounge and bedroom and patio doors from both gave access to the balcony. The hotel state that the "U" shape means that all rooms have sea views and I would accept that this is true but not all sea views are equal!!!
The food was excellent (with the exception of the fruit juice mentioned above but there was champagne on offer if you preferred). Breakfast is in the dining room of the apartments and lunch/evening meal is in one of the dining rooms in the main hotel. Chips were only on offer 2 nights and this was pleasing to see - but there was always a good selection of fish, meat or vegetarian options.
I have marked down the food but only because the staff didn't explain the way things worked and after our first meal we thought we were going to be disappointed. After studying what others did and realising our mistakes we had nothing but praise for our meals.
I have also marked down the entertainment because this was pretty dire - but as it was outside the main season I expect it will improve and we rarely take part in the hotel's offerings anyway (although we did come 4th on the quiz night.
The location is fairly quiet and the beach is almost none existent but the pool area is lovely and cleaned daily if you just want to sunbathe (there are 5 pools in total between the two buildings). We always hire a car and so spend most of the time sightseeing anyway.
Overall, an excellent hotel, which I would happily return to and heartily recommend to anyone looking for a relaxing time in the sun.
Travel operator: On the Beach
Entertainment team are all French as this is a French Hotel,full of French Tourists,daytime activities are great but the evening entertainment leaves a lot to be desired,unless you are French then you can at least understand it.The team really try hard to include you but as they dont all speak English it is a little difficult.There is an Irish bar close by that has entertainment or you can watch the footie there.
All in all we had a great holiday and hope to go back to this Hotel next year.
Travel operator: Jet2
Travel operator: triton
The location of the hotel was fine but if you want lively this is not the resort for you. Building work going on during the week but noise is minimal.
Saga use this hotel so if you are under 70 like us then this as not the hotel for you!
Travel operator: Independent
I did not like the beach very much and did not go on to it but apart from that we really liked it there.
The food as reported earlier by somebody was very good, but it could do with being hotter.
The room we had was really lovely very big lots of hanging and draw space, we over looked the building of the road but did not find this a problem. There was noise around the pool from the hotel being built next door, but again did not intrude very much on our holiday.
The staff were very nice but more staff needed the staff they had did everything, the one down side to this was if you wanted a drink around the pool you had to wait for someone from the restaurant to see you to get served.
Can't comment on the entertainment as did not really see it. Did spend a lot of time around and in the pool which was very nice and clean. as I have already said I would visit this hotel again we really did enjoy our holiday there.
Travel operator: Direct holidays
The hotel staff were polite and very helpful, the animation team loved themselves somewhat, but never the less the free facilities (tennis, football) were well used by us.
The food was average, having said that we never starved or went hungry, some very good restaurants around too. Don't bother with the hotels restaurants that make a slight charge, they are not worth it, the BBQ is most disappointing.
Other than the snake act, the entertainment was dire.
We would visit this hotel again.
Travel operator: Travel Republic
Unbelievably helpful staff and the best meals I have ever had. If you need to get to the club life it has a free bus to Las Americas but it is the best holiday I have ever had thanks to this hotel.
The resort its self didnt have that much but you dont need to move of your hotel anyway.
Travel operator: wadebay
There was a good choice of food, however, it would have been more enjoyable if the food was hotter.
A courtesy bus runs to Las Americas/Cristinos 3 times a day which is useful, especially when the weather is not so good.
Travel operator: Lastminute.com
Food is exceptional, such a wide range to choose from. We were all inclusive although you can do half board. Breakfast included cereal, full English cooked, or continental and a large selection of fresh fruits. Lunch, salads of every discretion, pasta, meat and fish dishes, with several different sorts of vegetables and potatoes. As for desserts, well they are endless and you can definitely come home with an extended waistline.
Evening meal is an extension to the lunch time menu with meat and fish being cooked in front of you, Sangria, wine, or beer are served at lunch and dinner, my wife had sangria I had white wine which turned out to be a half litre of each.
Bedrooms were large and spacious with a balcony, large bathroom with bath, shower his and her hand basins and bidet. Hand towels were changed everyday, bath towels and sheets every other day.
The whole hotel was kept immaculately clean and the hotel staff were always pleasant and helpful.
The hotel had a number of leisure facilities including one exterior heated pool, children
Travel operator: Select Travel
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