Theft,

My mums case didn't arrive at liverpool airport on thursday night, but my dads did.

The staff at liverpool were very helpful, my mum filled in a report, and was told that someone would be in touch within 48 hours.

And true enough, yesterday (fri) aft my mum got a phone call, to say that he case had been located and was in Denmark.

It would be flown to dublin, then back to liverpool, and she would receive the case sometime on saturday.

Again true to there word a fella arrived on saturday tea with my mums case.

She opened the case, as it was padlocked, and the padlock was still on the case and locked.

Then she said to my dad 'this case seems funny inside, not how i packed it'

She said her stuff was jumbled up, but thought that the case must have been flung around a bit.

She took her stuff out of the case, and out of the 5 packets of cigs that were in there.

4 had been taken, along with a travel iron and a pair of hair straighteners (about £20)

Each of the packets of cigs had been wrapped up in a t-shirt and placed next to each other in the case.

So someone had taken all 5 packets out of the t-shirts, but only taken 4 of these packets, and put the padlock back on the case.

Can i contact the police and get a crime number, and claim of the insurance.