The rooms were very basic but the cleaner was thorough and our room was left really clean each day. The cleaners and restaurant staff were very pleasant. We ate at the hotel most nights and the food was tasty and substantial. We didn't find anywhere better in the resort.
The main downfall was lack of air-conditioning. We were unable to change rooms or rent a fan. This made the nights very uncomfortable - be warned!
The pool was lovely. However, the bar staff played their music at full volume all day and this became extremely irritating. They did turn it down when asked but only for half an hour. The system wasn't great so it sounded awful at high volume. It even got on the nerves of our teenage children! The barmen also spent most of their time chatting up any ...
young girls that arrived. Very unprofessional!Read More
The reception staff were surly and unhelpful - customer service is not well developed in this hotel!