We have stayed with Sofitel previously, the last time being in Thailand and are well aware of their high standards. The Naama Bay Sofitel did not disappoint!
From the moment we were collected by their courtesy car from the airport, we could not have been better taken care of. A welcome drink on arrival, swift check in, bags delivered to our room, which had a wonderful view over Naama Bay, the gardens and the beach.
The guy on reception, when photocopying our passports, noticed it was my wifes birthday the following day and wished her a Happy Birthday and, the next afternoon a cake and Happy Birthday letter were delivered to our room, compliments of the Manager - what service!
The hotel and grounds are spotless, gardeners and cleaners work constantly and the buffet at breakfast is superb. We also opted for two of their themed buffet evenings, which did not disappoint at all. The chef was on hand and took delight in explaining the dishes on offer.
We also visited the in house Indian restaurant The Rangoli (twice!) and we both agreed that the food was the best Indian we had ever tasted. The view from the Rangolis terrace across Naama Bay at night was amazing. The breakfast buffet was extensive.
The staff were all incredibly friendly, my wife had several massages in the Health Club of the hotel and was very impressed.
The beaches, all of which are for the hotel guests only, are well furnished with lots of sunbeds and parasols as is the pool area and, like the rest of the hotel, is spotlessly clean.
The service we received was second to none and what we have come to expect from the Sofitel group. The Sofitel is a real jewel of Naama Bay!
Lovely walk-in pools, with plenty of sun-beds, cushions, towels,and umbrellas, also on the beach although this area was more popular.
The hotel is not really all inclusive as we've become
used to. There was only one free restaurant the remainder were on a subsodised basis. Snacks at the pool bar [12 -1700] were pathetic. Burgers one day,hot dogs the next, and a sort of kebab on the 3rd day. This was not accompanied by chips, salad, fruits pastries or anything else. Chips had to be purchased seperately!!! Wine was only available at mealtimes unless paid for.
Late checkout cost $25 per person. The usual going rate is about
Travel operator: first choice
We were on a bed and breakfast basis and went into Naama Bay each night to eat as the restaurants are clean, food really good, cheap, although the Indian restaurant in the hotel was superb its a must. The horse riding is superb, horses are in lovely condition.
Travel operator: Longwood
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