3 independent reviews of the Hersonissos Palace Hotel
Address: Hersonissos, Pano Chersonissos 70014, Greece
Hersonissos Palace Hotel
Hersonissos Palace Hotel Location
Ranked #26 of 30 hotels in Hersonissos


3/5
Hersonissos Palace Hotel Hersonissos Palace Hotel is rated 2.67 out of 5 from 3 Reviews
33% of users recommend this property
Review Overview (3 reviews)

Cleanliness 4 stars
Entertainment 2 stars
Food 4 stars
Service 2 stars
Location 2 stars

Hersonissos Palace Hotel Reviews

4/5
4

Mr Davies stayed at Hersonissos Palace Hotel, Hersonissos in August 2006
Excellent location.

Food of good value and staff where very helpful.

We would go again

Tour Operator: first choice

Recommended: Yes
Review Rating

Cleanliness
5 stars
Entertainment
3 stars
Food
4 stars
Service
3 stars
Location
5 stars

2/5
2

P Gordon stayed at Hersonissos Palace Hotel, Hersonissos, Greece in May 2006
On arrival in Crete none of my party were on any administration details. Transfers sorted by a rep at the airport despite having booked all details on line 1 month before.

Most of my friends were booked in the hotel we all should have been in but two of us were relocated to the Hersonossis Palace on the other side of town.

Because we all booked all inclusive we could not eat or spend leisure time together without incurring more expense. The hotel itself was meant to be of equal standard however it was 2 pools as opposed to 5, restricted meal times, no snacks, only cakes in the afternoon.

Entertainment was one evening as opposed to every evening. If you did not purchase a ticket for the spectacular bar b queue evening you were restricted to the indoor area of ...
hotel and could not watch entertainment.

The gym was not in use and had rusty equipment. The advertising photos show only the very smart aspect of this hotel and do not reflect how limited the space really is for sitting and relaxing.

In Crete the rating was 5 stars but I would rate no higher than 3.

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Tour Operator: Travel City Direct
Review Rating

Cleanliness
4 stars
Entertainment
1 stars
Food
3 stars
Service
3 stars
Location
1 stars

2/5
2

r a gilbert stayed at Hersonissos Palace Hotel, Hersonissos, Greece in October 2005
This hotel is running a scam of overbooking and placing excess guests in a near unmanned hotel. The lounge bar, tv room and gym were closed.

The only service for drinks was at the pool bar where there was a constant battle to obtain a plastic seat to sit on.the doors of the un-manned hotel were unlocked and open 24 hours and any one was able to come and go. our rep. was amazed at the whole affair but was unable to obtain any response from the management general staff were embarrassed and did their best under trying circumstances.

I am not a 5* snob but would not even give this hotel 3*

Tour Operator: saxo travel
Review Rating

Cleanliness
3 stars
Entertainment
1 stars
Service
1 stars
Location
1 stars
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