We took with us 2 teenage girls and a 4 year old girl. As soon as we got to the hotel we were told by guests about the bug which everyone seemed to have. And 4 of us ended up having it. We were sick on the hotel room floor, the bug was so bad we were stuck in our rooms all day (only lasted 24 hours). We were not allowed to bring water up to rooms from the hotel, we had to buy bottled water.
The food was very boring and repetative. The lunchtime was lots of leftovers from previous days and the evening meals always seemed the same stodge.
The entertainment was the thing we were so dissapointed about. There were reps on our last visit which made the holiday lively in the day as well as night but these have been stopped. The night time entertainment was half hour mini disco plus 1 hour entertainment usually bingo or if your lucky an act. We were so dissapointed, the girls were bored too. When midnight arrived it seemed like the staff were desperate to get you out of the bar and turn off the lights.
The rooms were clean and cleaned every day, fresh linen and towels. The resort itself very nice but rather quiet at this time of year
Overall, I think the entertainment let this hotel down big time.
Travel operator: sunshine holidays
Travel operator: thomson
Travel operator: fleetway travel
Throughout our stay, we found the hotel to be very clean, the staff helpful, and the rooms basic but fine.
The entertainment at night needed improving. It didn't seem to be very structured. That would be the only thing that let the hotel down.
We were able to buy daily newspapers from the reception. Outside of the normal mealtimes, we were able to get snacks from Caracus bar across the road (part of the same hotel chain) where we used the same all inclusive card to purchase snacks/drinks/etc.
The meals were good, offering a fairly good selection of food. This was our first time going all inclusive and would definitely recommend it.
The hotel is located close to the beach as well as the usual shops/restaurants/bars/etc.
The hotel's walls were very thin, meaning you could hear noise from other guests.
Overall we would very much recommend the hotel and would definitely go back!
Travel operator: Thomson
We had a family room which was spacious, and very clean.
The food was fairly good with plenty of choice, directly across the road from the hotel entrance was the caracas bar, you could get snacks here all day, cheesy chips, nacho's, hot dogs, pizza's and lots more, the also had another swimming pool here, which personally i thought was the better one, as did my children.
It was very well located, lots of shops, bars and restarants, and about two mins from the beach.
The staff were all friendly, didn't mind how many drinks you order or how often!!
Had entertainment on every night which was also fairly good,
The only bad thing i could say about his hotel is that is slightly noisy at night, hearing people coming in early hours, but, probably annoyed me more cos i was jealous, couldn't do it cos i had kids!!!
Travel operator: holidays 4 u
or the cleanliness of the place, the walls are extremely thin you can actually her you neighbours going to the toilet and all sorts of other noises.
Caracus Bar across the road serves snacks all day which are Hot Dogs Nachos Chips drinks served in the
plastic beakers over there as well.
Travel operator: Thomson
I love the staff are just amazing and some (very good looking ) its quite near the town and only about a 3 minute walk away from the excellent beaches.
No visit to Clumba Mar is right unless you visit Wotsits place which is right across the road from the hotel.
The entertainment is excellent especially the kids disco which is so much fun.
Travel operator: tompson
I decided to book this hotel due to all of the reviews I read all over the net they were great, now I see why.
-the food was smashing lots of choice for us fussy eaters and children and available all day.
-the staff were amazing everyone from reception, kitchen, maids etc
-maid service every morning with clean towels.
-Beware if you have a vodka and coke you get more than half a glass of vodka and a tiny amount of coke!! its the same with all drinks!!
-the beach is a few mins down the road.
-lots of shops two mins away.
-very clean hotel everything is being cleaned throughout the day.
-The entertainment was mostly great the kids have a disco every night, also bingo lots of choice.
-the pools are spotless lots of sunbeds.
-my son loved the kids club I was sick of taking him in twice a day as it left me on my own it shows they were donig something right in there!!
-the aircon nice and chilly great when the average temps 32.
-there seams to no limit on how many drinks you buy with your AI card people were getting three at a time for themselves they were happy to give you a tray knowing they were for one person. Its very relaxed!!
There were so many people who were on there second/third visit here it sounds like the hotel is getting better and better not far off of 4* if you ask me. My son made so many friends there were only 30 or so children they all got on and were all gutted to leave eachother and the reps. This realy has been our best holiday ever mostly due to the staff at the Clumba Mar!!!
We left at 5 in the morning the hotel had a small selection of breakfast available hot drinks etc it was smashing they also put food on for guests coming late at night.
There is only one bad point that did not affect me but others were double booked and got put into other hotels owned by the Clumba Mar but these hotels are run by germans and not anywhere as nice and they came back to the hotel to eat swim etc.. this happened to at least twenty other groups of people families as well. I would recomend that you contact the hotel to get some written confirmation your room will be available on that date just to cover your back I do know that huge amounts of flowers had been sent to these people as a sorry I dont think its the hotels fault.
Dont let this put off though its a great hotel!!
Travel operator: 2bookaholiday.com
The Hotel is only 2 minutes from the Beach and there are plenty of Shops around the Hotel too.
We enjoyed every minute, made some great friends and will definitely be back next year!
Travel operator: Thomsons
However.......we arrived at 10pm and were told we could not stay as the hotel had been double booked by travel company. This happened to about a dozen other bookings over about a three day period that I know of - beware. We were put to a German hotel close by which was only of a 2* quality but we were lucky enough to get moved back 3 days later with a bouquet of flowers for our inconvenience. Nobody else got back in. Don't think it was the hotels fault..... If you book online call hotel personally to confirm your booking before travelling.
Travel operator: youtravel.com
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