This is not a problem. If you have paid 2 deposits on your credit card you claim back the 2 deposits, how your friend paid you is immaterial.

All monies to ATOL companies are protected 9 ( sorry apart from Insurance ), the only difference is is if paid by credit card you claim off the credit card company. If paid by any other means then your claim is with the CAA. It does not matter if you have paid for family friends etc but obviously the person that paid the money is the person to be refunded.

Kind Regards
Stewart

Hi Stewart,
what you say makes sense and is how I thought the system worked. However, my CC company sent me an e-mail to claim from the Civil Aviation Authority as my purchase was Atol covered.

Frank, I suspect you may be right. I don't think either are going to pay up easily and will bounce it back and forth
I have now sent letters and details of my purchase to both the CAA and CC company and will keep you informed as and when I get info.
Thanks for your comments.

The CAA is the government. Send in the claim form to the CAA with a copy of the letter from the credit card company. If the CAA says it is down to CC to pay rest assured they will.

It may take some time but the CAA will ensure you get your money back.

Kind Regards
Stewart

"Lawyers cash in on hols crashes"

http://www.dailyrecord.co.uk/news/news-feed/2008/09/17/lawyers-cash-in-on-hols-crashes-86908-20739794/

luci

Perhaps the new XL for 2009?? http://www.kissflights.com//Agent/Default.aspx
Very similar flights;
http://www.tripadvisor.co.uk/ShowTopic-g189398-i192-k2260613-Keep_your_eye_on_this_but_with_caution-Greece.html

Robby
Edit: broken link.

Mmmmmmmmmmm

Perhaps our aviation expert Dazbo5 (Darren) can through a bit of useful & correct info our way!

Rumurs are rife at the moment as to what is going to happen with XL's assets. There are aircraft sat on aprons all over the place so it's likely that a start-up airline, or an established airline will take over.

PS Kiltman-Graham, the noise cancelling headphones worked a treat

One of the director's of Freedom Flights (which failed on Friday), joined new start up Kiss Flights on Monday. Not sure his ex-XL employees were quite so lucky in finding employment so quickly.

Over 46,000 XL passengers flown home

More than 46,000 passengers left abroad with the collapse of the XL Leisure Group have been flown home in the week since the operator went down.

The 38,000 remaining holidaymakers due to complete their breaks are due to be flown home next week.

A total of 199 repatriation flights have been organised from 40 destinations to bring back the initial 46,765, according to the Civil Aviation Authority.

The CAA's helpline has received more than 84,000 calls from customers, of whom 57,000 learned what they needed to from recordings and 27,000 spoke to helpline agents over the past seven days.

In addition, the ATOL website received more than 148,000 individual views over the week.

Those flown home include passengers booked with XL tour operators, XL Airways and other tour operators that shared XL Airways flights.

The CAA is continuing to work with Thomas Cook, Thomson, First Choice and Virgin Holidays to ensure ATOL-protected holidaymakers can complete their holidays with no extra costs and travel home at the end of their stay.

The flights currently organised by the CAA are from Alicante, Malaga (Spain); Palma (Majorca); Athens, Chania, Corfu, Heraklion, Kalamata, Kavala, Kefalonia, Kos, Lesbos, Mykonos, Preveza, Rhodes, Samos, Santorini, Skiathos, Zante (Greece); Bodrum, Dalaman (Turkey); Cagliari (Sardinia); Faro (Portugal); Hurghada, Sharm El Sheikh (Egypt); Bridgetown (Barbados); Antigua, Grenada, St Kitts, St Lucia, Tobago (Caribbean); Larnaca, Paphos (Cyprus); Orlando, Sanford (Florida); Arrecife (Lanzarote); Fuerteventura, Las Palmas, Tenerife (Canaries); Mahon (Minorca).

Arrival airports in the UK are Belfast, Birmingham, Bristol, East Midlands, Gatwick, Glasgow, Heathrow, Leeds Bradford, Manchester and Newcastle.

CAA consumer protection director Richard Jackson said: "I want to take this opportunity to thank the industry, particularly the tour operators' overseas representatives, with whom we have worked, for all their extensive efforts on the ground over the course of the past week.

"Their important contribution has greatly helped the smooth repatriation for the vast majority of XL holidaymakers and allowed many others to complete their holidays."

With permission from Travelmole

Just an update on my refund claim. As I suspected the CAA and Credit Card company are passing the buck back and forth. I've had correspondence from both requiring more information. I already enclosed everything I had in my first letter to them. I think it's going to be a long ride

I booked my flights on the internet and paid on my debit card - is it worth my claiming and if so how would I do this?
I also booked separately extra leg room seats which I paid for on my credit card - would I be able to claim this back?
I've never had to make claims before so any advice would be appreciated.

LQUINN3C42BAY1,

All the information you need about making a claim is available on the CAA's website. If you booked with XL Airways direct then you won't be covered as ATOL does not cover sales made by airlines and you won't be insured with paying with a debit card. You may be able to claim from your credit card for the extra legroom seats though? That maybe worth persuing then it's not a total loss? If you booked through Freedom flights, or another agent then you might be able to claim.

Darren

LQUINN3C42BAY1

Just adding to the above. Only if the extra leg room seats cost more that £100 will the credit card company accept your cliam.

Hi, just wondering if anyone's had any luck with a refund yet? I'm still waiting.

I had 2 lots of money returned to my bank account yesterday (paid with Visa Debit). Still waiting for 1 more.

hi ..shirley i too am waiting.......
i at first sent it to the cc company .who after a long wait sent it back saying i must claim via caa but go through travel republic ..who will send it on ........no idea how long the wait will be...will keep you informed ................hope its not too long but not holding my breath........
its so annoying when you get conflicting information......i.e.....travel republic who send c.c company would deal with it and not doing so ......

Hi Johndoe,
I've actually put 2 claim forms in. One to CAA through TR and another direct to CC company. Latest news is - I phoned CC company about 10 days ago and they said they'd prioritized applications for refunds and I would hear something on !3th of this month. However, a few days later I received a letter from them asking for more info (already given them everything I had).

E- mailed TR to ask what date had they passed my form on to the CAA to which they replied that refunds from CAA could take up to 6 weeks, although they didn't say when they'd passed my form on.

Dolphin07, did your bank refund the money or did it come from the CAA? You've done well in having a refund so quickly.

I've only just got all my info together today. Am trying to recoup the return flight from my credit card company (had to buy Easyjet from Athens rather than coming home XL from Kos) and to TO for our Freedom Flights booking for next September, thankfully I didn't book direct with XL for next year as I usually do!

Fingers crossed. We weren't as badly hit as some but I reckon with flights, extra cost of rooms in Athens as opposed to the islands and the ferry trip, it cost us a good £500 over.

Shirley, I went to my bank as I had booked the flights on the XL site.