I bet a lot more than 50% give up! Once you get back from holiday, you have to get back to normality, eg work, work and more work to pay for the next one. The form filing etc is a nightmare - all done to deter you - (the same with any household/car insurance claims.) Once you have done that, the next letters - could be months later - are either saying you did not comply with the guildlines or they want receipts, photos etc - by that time you are ready for your next holiday!!!!!
Finally, you give up but maybe it would have been better to have done that in the first place - it would have saved you a lot of stress. How many hours have you wasted writing, phoning or talking about your complaint? (Maybe more than the time spent on holiday) How many people do you hear of getting a positive outcome?
When I say 'you' I don't mean the original poster (who must have had an upsetting experience) -I mean 'us holidaymakers'!
THanks for the support guys.
I will give her a call next week . . . I amy then owe you a drink
I will give her a call next week . . . I amy then owe you a drink
then owe you a drink
that will cost you more than the settlement
good luck Ross has helped so many HT members
wizard
For any complaint you need to ask yourself at the beginning whether you are prepared to keeping fighting and dealing with correspondence for perhaps a year. If the answer is yes then keep at it, if it's no or you are unsure then you may as well not make a complaint in the first place.
Those that are successful are the ones with the tenacity to keep going and not let the other party away with it.
luci
Those that are successful are the ones with the tenacity to keep going and not let the other party away with it.
luci
I gave up with a complaint with Thomson after about 4 months of to-ing and fro-ing going back to 2002 and I regret it bitterly! They were in the wrong and I should have taken it all the way to get full compensation for what was without a doubt the worst holiday I have experienced (and I've had plenty of jollies)!
As Luci says you've got to keep going if you want it resolving to your satisfaction and all tour operators want to make it as tough and as long drawn out as possible so you get sick and give up. I'm annoyed with myself for letting them off the hook and NO way ever would I do it now.
Hope you get it sorted!
As Luci says you've got to keep going if you want it resolving to your satisfaction and all tour operators want to make it as tough and as long drawn out as possible so you get sick and give up. I'm annoyed with myself for letting them off the hook and NO way ever would I do it now.
Hope you get it sorted!
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