Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
36 topics
Apr 10, 2020

Shearings coach holidays are ABTA registered: ABTA NUMBER: V6468 but refusing to refund on cancelled…

Last post by Lance Chambers 2020-05-25 07:13:38

Apr 1, 2020

Lots of unhappy customers and owners. Check out wit…

Last post by shaz2020 2020-04-01 10:44:41

Feb 4, 2020

I made the mistake of booking with hays travel as it was acquiring Thomas Cook shops. Big Mistake in…

Last post by Margaretp 2020-02-04 12:28:30

Jan 12, 2020

We booked a 2 week holiday to skiathos with TUI for August 18th this year. We booked it about 5 mont…

Last post by jenny 2020-01-12 13:30:36

Dec 19, 2019

A friend of mine works at Flight Centre UK and he once sent me a picture, which clearly shows that d…

Last post by TimmyTummy 2019-12-19 17:42:12

Nov 24, 2019

Anyone know how many of the 800 franchises they claim to have sold are still trading ?

Last post by basslake112 2019-11-24 09:59:06

Nov 6, 2019

Hello everyone. I booked in a holiday for 7 people in Agadir, Morocco via On The Beach and after re…

Last post by fwh 2019-11-07 08:15:04

Jun 7, 2018

I booked a holiday through holidaygems back in January this year. Originally I booked a holiday in S…

Last post by Seanp 2019-10-24 09:10:24

Sep 22, 2019

we booked a hotel through zen hotels and received a fully paid voucher for the hotel we booked,After…

Last post by Glynis HT Admin 2019-09-23 07:03:52

Apr 1, 2019

We booked a hol for June 2019 6 weeks ago , we needed 4 rooms so all had to do separate bookings as …

Last post by fwh 2019-04-01 17:28:27

Feb 27, 2019

The issue that I have experienced was: I booked a hotel room in Hammamet, Tunisia via LoveHolidays. …

Last post by emonmamun 2019-02-27 20:09:17

Jan 16, 2019

We have recently been on a family holiday to Canada. Part of the stay was in the Blue Mountain ski r…

Last post by Glynis HT Admin 2019-01-20 19:49:59

Oct 1, 2018

Afternoon all, this is my first post and would like to ask if anyone has ever contacted TUI using th…

Last post by Glynis HT Admin 2018-10-02 00:50:37

Aug 23, 2018

We have had to cancel a holiday departing yesterday We booked refundable accommodation and noted t…

Last post by Glynis HT Admin 2018-08-23 16:02:45

Jun 4, 2018

Back in January we found a Holiday with them All inclusive for 2 adults 1 3yr old and an infant (yet…

Last post by MarkyMark77 2018-06-12 13:36:56

May 10, 2018

Has anyone experienced problems with this company when booking a package holiday through Travel Repu…

Last post by Kathryn Coleman 2018-05-13 16:34:54

Oct 13, 2017

We booked with Thomson months ago to fly to Tenerife 6th Jan 2018. They told us on Wed eve that the …

Last post by lucifertk 2018-03-28 11:03:20

Feb 18, 2018

I booked and paid in full for a holiday for my parents to Torremolinos, Spain (flights and accommoda…

Last post by Glynis HT Admin 2018-02-18 18:57:03

Feb 17, 2018

We booked flights only with a local travel agent, who booked them through a tour operator who booked…

Last post by Glynis HT Admin 2018-02-18 18:51:11

Feb 12, 2018

Hi I wonder if someone could give me some help of where to go next. I purchased 3 Virgin flights w…

Last post by SMa 2018-02-12 09:59:31

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