Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
42 topics
Jan 26, 2021

Holiday got cancelled in April due to covid, which I understand. Its now Jan 2021 and I am still cha…

Last post by Lance Chambers 2021-02-05 09:02:12

Jan 6, 2021

In February 2020 I booked the above coach tour with a local coach operator, Sabrina Travel of Llanid…

Last post by fwh 2021-01-08 19:48:53

Jan 8, 2021

I wish I had read reviews about Holiday Gems before I put myself through the worst customer service …

Last post by fwh 2021-01-08 19:31:25

Dec 28, 2020

pmp certification online, how much does it cost to get a pmp certification, how to get pmp certifica…

Last post by Itcertification 2020-12-28 20:27:49

Jul 7, 2020

I booked flights with ESky, but instead of redirecting me to the airline, their site took the bookin…

Last post by Babs135 2020-07-15 10:22:27

Jun 17, 2020
TUI

I currently have a holiday booked with TUI, whereby a deposit was paid back in October last year, pr…

Last post by nijuluv2travel 2020-06-17 15:39:11

Apr 10, 2020

Shearings coach holidays are ABTA registered: ABTA NUMBER: V6468 but refusing to refund on cancelled…

Last post by Lance Chambers 2020-05-25 07:13:38

Apr 1, 2020

Lots of unhappy customers and owners. Check out https://www.facebook.com/groups/1827406157508686 wit…

Last post by shaz2020 2020-04-01 10:44:41

Feb 4, 2020

I made the mistake of booking with hays travel as it was acquiring Thomas Cook shops. Big Mistake in…

Last post by Margaretp 2020-02-04 12:28:30

Jan 12, 2020
TUI

We booked a 2 week holiday to skiathos with TUI for August 18th this year. We booked it about 5 mont…

Last post by jenny 2020-01-12 13:30:36

Dec 19, 2019

A friend of mine works at Flight Centre UK and he once sent me a picture, which clearly shows that d…

Last post by TimmyTummy 2019-12-19 17:42:12

Nov 24, 2019

Anyone know how many of the 800 franchises they claim to have sold are still trading ?

Last post by basslake112 2019-11-24 09:59:06

Nov 6, 2019

Hello everyone. I booked in a holiday for 7 people in Agadir, Morocco via On The Beach and after re…

Last post by fwh 2019-11-07 08:15:04

Jun 7, 2018

I booked a holiday through holidaygems back in January this year. Originally I booked a holiday in S…

Last post by Seanp 2019-10-24 09:10:24

Sep 22, 2019

we booked a hotel through zen hotels and received a fully paid voucher for the hotel we booked,After…

Last post by Glynis HT Admin 2019-09-23 07:03:52

Apr 1, 2019

We booked a hol for June 2019 6 weeks ago , we needed 4 rooms so all had to do separate bookings as …

Last post by fwh 2019-04-01 17:28:27

Feb 27, 2019

The issue that I have experienced was: I booked a hotel room in Hammamet, Tunisia via LoveHolidays. …

Last post by emonmamun 2019-02-27 20:09:17

Jan 16, 2019

We have recently been on a family holiday to Canada. Part of the stay was in the Blue Mountain ski r…

Last post by Glynis HT Admin 2019-01-20 19:49:59

Oct 1, 2018

Afternoon all, this is my first post and would like to ask if anyone has ever contacted TUI using th…

Last post by Glynis HT Admin 2018-10-02 00:50:37

Aug 23, 2018

We have had to cancel a holiday departing yesterday We booked refundable accommodation and noted t…

Last post by Glynis HT Admin 2018-08-23 16:02:45

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