Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
38 topics
Jul 7, 2020

I booked flights with ESky, but instead of redirecting me to the airline, their site took the bookin…

Last post by Babs135 2020-07-15 10:22:27

Jun 17, 2020

I currently have a holiday booked with TUI, whereby a deposit was paid back in October last year, pr…

Last post by nijuluv2travel 2020-06-17 15:39:11

Apr 10, 2020

Shearings coach holidays are ABTA registered: ABTA NUMBER: V6468 but refusing to refund on cancelled…

Last post by Lance Chambers 2020-05-25 07:13:38

Apr 1, 2020

Lots of unhappy customers and owners. Check out wit…

Last post by shaz2020 2020-04-01 10:44:41

Feb 4, 2020

I made the mistake of booking with hays travel as it was acquiring Thomas Cook shops. Big Mistake in…

Last post by Margaretp 2020-02-04 12:28:30

Jan 12, 2020

We booked a 2 week holiday to skiathos with TUI for August 18th this year. We booked it about 5 mont…

Last post by jenny 2020-01-12 13:30:36

Dec 19, 2019

A friend of mine works at Flight Centre UK and he once sent me a picture, which clearly shows that d…

Last post by TimmyTummy 2019-12-19 17:42:12

Nov 24, 2019

Anyone know how many of the 800 franchises they claim to have sold are still trading ?

Last post by basslake112 2019-11-24 09:59:06

Nov 6, 2019

Hello everyone. I booked in a holiday for 7 people in Agadir, Morocco via On The Beach and after re…

Last post by fwh 2019-11-07 08:15:04

Jun 7, 2018

I booked a holiday through holidaygems back in January this year. Originally I booked a holiday in S…

Last post by Seanp 2019-10-24 09:10:24

Sep 22, 2019

we booked a hotel through zen hotels and received a fully paid voucher for the hotel we booked,After…

Last post by Glynis HT Admin 2019-09-23 07:03:52

Apr 1, 2019

We booked a hol for June 2019 6 weeks ago , we needed 4 rooms so all had to do separate bookings as …

Last post by fwh 2019-04-01 17:28:27

Feb 27, 2019

The issue that I have experienced was: I booked a hotel room in Hammamet, Tunisia via LoveHolidays. …

Last post by emonmamun 2019-02-27 20:09:17

Jan 16, 2019

We have recently been on a family holiday to Canada. Part of the stay was in the Blue Mountain ski r…

Last post by Glynis HT Admin 2019-01-20 19:49:59

Oct 1, 2018

Afternoon all, this is my first post and would like to ask if anyone has ever contacted TUI using th…

Last post by Glynis HT Admin 2018-10-02 00:50:37

Aug 23, 2018

We have had to cancel a holiday departing yesterday We booked refundable accommodation and noted t…

Last post by Glynis HT Admin 2018-08-23 16:02:45

Jun 4, 2018

Back in January we found a Holiday with them All inclusive for 2 adults 1 3yr old and an infant (yet…

Last post by MarkyMark77 2018-06-12 13:36:56

May 10, 2018

Has anyone experienced problems with this company when booking a package holiday through Travel Repu…

Last post by Kathryn Coleman 2018-05-13 16:34:54

Oct 13, 2017

We booked with Thomson months ago to fly to Tenerife 6th Jan 2018. They told us on Wed eve that the …

Last post by lucifertk 2018-03-28 11:03:20

Feb 18, 2018

I booked and paid in full for a holiday for my parents to Torremolinos, Spain (flights and accommoda…

Last post by Glynis HT Admin 2018-02-18 18:57:03

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