Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
29 topics
Nov 24, 2019

Anyone know how many of the 800 franchises they claim to have sold are still trading ?

Last post by basslake112 2019-11-24 09:59:06

Nov 6, 2019

Hello everyone. I booked in a holiday for 7 people in Agadir, Morocco via On The Beach and after re…

Last post by fwh 2019-11-07 08:15:04

Jun 7, 2018

I booked a holiday through holidaygems back in January this year. Originally I booked a holiday in S…

Last post by Seanp 2019-10-24 09:10:24

Sep 22, 2019

we booked a hotel through zen hotels and received a fully paid voucher for the hotel we booked,After…

Last post by Glynis HT Admin 2019-09-23 07:03:52

Apr 1, 2019

We booked a hol for June 2019 6 weeks ago , we needed 4 rooms so all had to do separate bookings as …

Last post by fwh 2019-04-01 17:28:27

Feb 27, 2019

The issue that I have experienced was: I booked a hotel room in Hammamet, Tunisia via LoveHolidays. …

Last post by emonmamun 2019-02-27 20:09:17

Jan 16, 2019

We have recently been on a family holiday to Canada. Part of the stay was in the Blue Mountain ski r…

Last post by Glynis HT Admin 2019-01-20 19:49:59

Oct 1, 2018

Afternoon all, this is my first post and would like to ask if anyone has ever contacted TUI using th…

Last post by Glynis HT Admin 2018-10-02 00:50:37

Aug 23, 2018

We have had to cancel a holiday departing yesterday We booked refundable accommodation and noted t…

Last post by Glynis HT Admin 2018-08-23 16:02:45

Jun 4, 2018

Back in January we found a Holiday with them All inclusive for 2 adults 1 3yr old and an infant (yet…

Last post by MarkyMark77 2018-06-12 13:36:56

May 10, 2018

Has anyone experienced problems with this company when booking a package holiday through Travel Repu…

Last post by Kathryn Coleman 2018-05-13 16:34:54

Oct 13, 2017

We booked with Thomson months ago to fly to Tenerife 6th Jan 2018. They told us on Wed eve that the …

Last post by lucifertk 2018-03-28 11:03:20

Feb 18, 2018

I booked and paid in full for a holiday for my parents to Torremolinos, Spain (flights and accommoda…

Last post by Glynis HT Admin 2018-02-18 18:57:03

Feb 17, 2018

We booked flights only with a local travel agent, who booked them through a tour operator who booked…

Last post by Glynis HT Admin 2018-02-18 18:51:11

Feb 12, 2018

Hi I wonder if someone could give me some help of where to go next. I purchased 3 Virgin flights w…

Last post by SMa 2018-02-12 09:59:31

Jan 30, 2018

I booked a package holiday with tui was due to fly out in 21st January this year on the Friday ni…

Last post by Fiona 2018-01-30 14:01:58

Jan 5, 2018

I booked a holiday through holidaylettings on Monday. Once I had email confirmation from the owners…

Last post by Fiona 2018-01-06 11:03:30

Oct 31, 2017

We have booked to go to Orlando with ocean Florida for September 2018, for £2880 for 2 adults …

Last post by BAbaby 2017-11-03 11:39:10

Oct 26, 2017

Has anybody here taken Sunmaster to the Small Claims Court and won? I'd be very interested in h…

Last post by fwh 2017-10-27 10:56:44

Oct 4, 2017

My husband and I spent a weeks cruise on Tui (Thomson) Discovery. We paid £3200 for it as we u…

Last post by jaykay71 2017-10-05 14:10:44

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