Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
27 topics
Sep 22, 2019

we booked a hotel through zen hotels and received a fully paid voucher for the hotel we booked,After…

Last post by Glynis HT Admin 2019-09-23 07:03:52

Jun 7, 2018

I booked a holiday through holidaygems back in January this year. Originally I booked a holiday in S…

Last post by fwh 2019-05-04 18:52:01

Apr 1, 2019

We booked a hol for June 2019 6 weeks ago , we needed 4 rooms so all had to do separate bookings as …

Last post by fwh 2019-04-01 17:28:27

Feb 27, 2019

The issue that I have experienced was: I booked a hotel room in Hammamet, Tunisia via LoveHolidays. …

Last post by emonmamun 2019-02-27 20:09:17

Jan 16, 2019

We have recently been on a family holiday to Canada. Part of the stay was in the Blue Mountain ski r…

Last post by Glynis HT Admin 2019-01-20 19:49:59

Oct 1, 2018

Afternoon all, this is my first post and would like to ask if anyone has ever contacted TUI using th…

Last post by Glynis HT Admin 2018-10-02 00:50:37

Aug 23, 2018

We have had to cancel a holiday departing yesterday We booked refundable accommodation and noted t…

Last post by Glynis HT Admin 2018-08-23 16:02:45

Jun 4, 2018

Back in January we found a Holiday with them All inclusive for 2 adults 1 3yr old and an infant (yet…

Last post by MarkyMark77 2018-06-12 13:36:56

May 10, 2018

Has anyone experienced problems with this company when booking a package holiday through Travel Repu…

Last post by Kathryn Coleman 2018-05-13 16:34:54

Oct 13, 2017

We booked with Thomson months ago to fly to Tenerife 6th Jan 2018. They told us on Wed eve that the …

Last post by lucifertk 2018-03-28 11:03:20

Feb 18, 2018

I booked and paid in full for a holiday for my parents to Torremolinos, Spain (flights and accommoda…

Last post by Glynis HT Admin 2018-02-18 18:57:03

Feb 17, 2018

We booked flights only with a local travel agent, who booked them through a tour operator who booked…

Last post by Glynis HT Admin 2018-02-18 18:51:11

Feb 12, 2018

Hi I wonder if someone could give me some help of where to go next. I purchased 3 Virgin flights w…

Last post by SMa 2018-02-12 09:59:31

Jan 30, 2018

I booked a package holiday with tui was due to fly out in 21st January this year on the Friday ni…

Last post by Fiona 2018-01-30 14:01:58

Jan 5, 2018

I booked a holiday through holidaylettings on Monday. Once I had email confirmation from the owners…

Last post by Fiona 2018-01-06 11:03:30

Oct 31, 2017

We have booked to go to Orlando with ocean Florida for September 2018, for £2880 for 2 adults …

Last post by BAbaby 2017-11-03 11:39:10

Oct 26, 2017

Has anybody here taken Sunmaster to the Small Claims Court and won? I'd be very interested in h…

Last post by fwh 2017-10-27 10:56:44

Oct 4, 2017

My husband and I spent a weeks cruise on Tui (Thomson) Discovery. We paid £3200 for it as we u…

Last post by jaykay71 2017-10-05 14:10:44

Oct 4, 2017

Myself and my husband have a holiday booked to depart U.K. on 12th October 2017. I have been hospit…

Last post by Fiona 2017-10-04 13:17:42

Sep 18, 2017

Firstly, this is the first time that I have encountered them and have never had the pleasure of book…

Last post by Glynis HT Admin 2017-09-18 17:19:02

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