Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
My sister did the Inca Trail there and loved it( not with Intrepid). Its such a shame if things were not good for you. Its something thats a one off isn't it? What went wrong?
The group was only 6 and I think Intrepid used an untried inexperienced and incompetent tour leader. They acknowledged their shortcoming, but my real gripe is that they only publish favourable reviews so I cannot trust them anymore. I'll stick with Exodus!
So they didn't post your review?
Feel free to put it here.
Certainly not! Nor the reviews of the other 5 on the trip, despite posting a number of reviews on later trips using a different leader! Very unsatisfactory behaviour.
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