My flight was cancelled in November. I put in a claim to bmi and was advised that it didn't qualify as the cancellation was due to a "technical problem".

I contacted the Air Transport Users Council and they said the company could use that as a get out clause as it was something unforeseen and outwith their control.

In my personal opinon the new regulations are a waste of time.

luci

I must be one of those three - thanks to Ros Fernihough.
Mike

For more info and discussion on that new EU legislation, please click here.

David

Hi VIVVIAAN
Can you explain where the BBC got hold of this information
If everyone was to complain to the same Dep/Org.
there might be a chance the Law might be changed for the benefit of the passenger.
Now as an individual the travel companies pick us off one by one
we are treated as a joke .Why should we be treated as the poor
relation of the consumer laws , millions fly every year

Jamie10

There was an article about it in STAN last week.
Including all the get out clauses they are allowed to use technical problems etc.