I just wanted to share my recent experience in hope it may help others.
I booked a holiday in October for July next year. We paid an extra £20 pp to prebook our seats but was told we could only reserve seats 2 months before our holiday. A short while ago whilst looking at a holiday forum I read that you can prebook seats as soon as the flight becomes available. I rang the agent who said shed never heard of this.
I went online this morning and looked at the airline web site, 8 months before our holiday to find that we could prebook our seats now but had to pay the £20 pp again. Around half of the seats on the flight were already reserved!! I paid the extra £20 pp to prebook the seats we wanted and spoke with the agent and she is goint to refund the original extra payment onto the holiday balance.
I dont think this is fair to people that wait untill the 2 months before as they may not get the seats they want but have paid the extra to reserve. I think people should check with this when booking their holiday as it may be better to reserve the seats directly with the airline once the holiday is booked rather then adding it as a holiday extra.
I hope this helps people if they are considering prebooking their seats.
Thanks for that post, it should save a bit of money.
Please remember that you may only see 1/2 of the seats available for booking but that they only release a certain number of seats that actually can be booked - all the other seats are never available for booking. You may well have been the 1st person trying to book a seat!
we didnt book first time around as we thought we would be together and we werent, but now hubbie always makes me check we are together, even if it means paying tho sometimes id wish he,d seat at a back of plane and me at front coming home from any holiday , cos all i get is aww well thats it over all the way home tammie
So now I have written back pointing out they have not given any explanation. (a) the holiday was booked on 27 Oct 2009 for Mr & Mrs. (b) we were at the check in nearly 3 hours before the flight. (c) Pointing out that the manner in which this was done gave rise to the question- Is this deliberate policy so that people will pay extra to ensure they are seated together. The fact the holiday was booked so far in front and was for 2 people it is obvious that they would want to be seated together. I also pointed out that the manner in which it was done could be construed as a restrictive practice which could result in legal action against them.
Having said all that I have also had problems with Thomson at times. But I have had some great holidays and first class service from both companies.
We have never pre-booked seats before, and i dont know whether we were lucky but always had seats together, we always arrive with plenty of time at the airport to be one of the first for checking in ,
We always used to get seats together as we're always at the airport at least 3 hours before departure and are always with the first to check in but things have changed. It doesn't matter what time you arrive at check in now as most companies allocate their seats a day or two before check-in. The only way you can guarantee seats together these days is to pay and pre book which I think is totally wrong yet more cashing-in.
Apparently the check in staff are told not to change this.
I don't think paying to reserve seating is just a way to make you part with more money. Some people genuinely do not mind if they are sat separately so don't pay to prebook. Others pay to prebook but don't actually select seat numbers, which means they may be across an aisle, or infront/behind each other. Others want to try to ensure they are sat side by side and prefer to select seat numbers. I fall into the latter category and am only too happy to pay to be able to do so.
Thos Cook I think are a bit naughty in the way they deal with selecting seats. The agent, and TC website, will tell you 98 days prior if you use and pay for their priority service, or 2 months without extra payment on top of select your seat payment. If you ring the airline they will let you book anytime it appears.
Thomsons at least do seem to adhere to their policy thus ensuring that everyone has the same chance to select seating of their choice.
.Thomas Cook allow you to prebook seats as soon as you have a booking ref number
Yes you are allowed to prebook seats but you aren't allowed to select your seat number until 28 days before travel unless you pay another premium on top of the pre-book one.
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