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Arsena Hotel

1 of 9 hotels in Nesebar

5 out of 5 from 1 review
4 stars
Nesebar, Yujen Plaj, Bulgaria
Situated in the southern part of new Nessebur with an excellent view of the ancient part of the town. The hotel offers an oasis of calm, care, comfort and friendly atmosphere combined with personal attention to all the guests.

1 Review

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Review Overview

  • Cleanliness
  • Service
  • Location
Adrian
10 years 2 months ago
We arrived at Nessebar without booking any hotel due to it being late in the season. Quite a few hotels were closed. We enquired about a room at the Arsena and were immediately shown a room for our inspection by a very friendly and efficient young woman at the desk. The room was large, clean and with a fantastic view of the sea. It turned out we were the only clients in the hotel so we had it all to ourselves.
Throughout our short 3 day stay the staff we met were friendly, helpful and polite. Even at breakfast we were personally served by 2 staff who again were friendly and efficient.The food was of a very good quality. We both agreed that this visit to Nessebar was the best as far as hotel accomodation. As an example on our first night we were given a radiator heater just in case we felt chilly, I call that thoughtful and excellent service. Also when we arrived I had a slow puncture in a tyre which I mentioned to the young man at the desk in the evening. When we returned from having an evening meal at a Bistro in the town, he had found where I could get this repaired locally - even though I had not asked him. Again thoughtful and efficient.
There was a little bit of building going on around the hotel but I'm sure it will be finished before next year.
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