I have never ever done a review before even of holidays that did not go so well but I simply can't allow this to happen to another family! Ill keep it short and sharp to the point. Dinner after travelling from 6am that day was a stale cheese and ham sandwich! Room no way was a 4 star, it was a 3 star at best. Breakfast consisted of STALE cereal flies all over and the only fruit they had were prunes and raisins also covered in fly’s! I was looking forward to Greek yoghurts with honey and nuts but you got bitter pasty yoghurts so vile you couldn’t swallow the first mouthful! Toast, join the queue, and remember the disgusting flies, well they that must have vomited over everything in the canteen! The usual slop in silver trays if you want fatty bacon sausages dried eggs etc. but if you were looking forward to healthy fruits yoghurts brown bread etc. forget it!
Lunch ok this looks better but let’s skip breakfast and just go to all-inclusive with the pool bar for brunch, pizzas, kebabs, chicken salads, yummy, that will be 40 euros please no look we have a band all-inclusive oh no you only have this menu (Chicken nuggets, fish fingers, or burger, oh and a feta cheese village salad! I literally had this every day at 11am for brunch as they close at noon! My son couldn’t eat their nuggets or fish fingers or anything so it cost us a fortune to feed him so please let the dinner save us! NO NO NO, slop in silver trays again, as an example BBQ night was dried chicken and pork slop in a bowl every day slop slop slop. Till we get to Italian night and believe me every night we checked to see if anything edible and EVERY night we ended up paying 60 euros to go outside the complex find a sweaty restaurant and eat. ITALIAN night we was so excited surely they can't go wrong here? Photos of pizzas, pasta, bolognaise, lasagne, what did we get? SLOP in a tin, I did ask where is Italian night over there, they said there was a huge tin of carbonara ham pasta dried and sloppy? We did ask where is the pizzas and everything else advertised? They replied and stated that this is tourist area and you need to go outside to get better??? WHAT I just paid £3000!!! I asked MIKE great guy surely there must be humus pitta bread skewers yoghurts something? NO he says this is a tourist area only, so he arranged a taxi to take us to his friends restaurant where we had a fabulous meal cost us 260 euros for 4 adults and 2 kids plus taxi he ordered us, it was superb! Mike even tried to get us some humus and pitta bread from supermarket but couldn’t so we got our own greek yoghurt humus bread and ate in our room then ate out at dinner.
I intend complaining to THOMAS COOK as well but Please please listen to my review, I am not fussy at all but this ruined our holiday and many other people here. These other reviews must be fake or simply falsified as the food was VILE!!! DONT GO PLEASE!!!
Travel operator: Thomas Cook
Hotel tip: Self catering is the way, fabulous great location and ask for F block as it is newer, but the food, god help us definitely NO!
Apartments were spacious and quite well equipped but are definitely geared for the all inclusive clientelle.
Being woken up every morning at 9am or earlier (including the morning after our late arrival) regardless of DO NOT DISTURB signs on doors by the maids was a bit excessive. We couldn't believe they mopped the floor and left it soaking wet while our 5 year old and 23 month old sons were still in the room! For all the early wake up calls, the rooms still weren't cleaned properly. Bedding was changed once in the whole fortnight even when my son had wet the bed and I removed the whole bedding and left it by the door to be changed it was put back on with the stain at the bottom of the bed.
Each night as we left the complex the childrens entertainment was in full swing but seemed to be exactly the same routine just with different coloured t shirts!! Even our 5 year old said will you change the record!
Entrance to the complex needs to be totally resurfaced as uneven, dangerous and difficult to manoeuvre either pushchairs or wheelchairs and this is your 1st impression of the complex.
Luckily we visit Pernera twice a year so we knew where to go for our own entertainment.
The ocation of hotel is good if you want a quiet location that is not too far away from the main resort, about a 15 minute walk along the new path by the beach.
The staff were very good and friendly. The entertainment was on each night but we were out every night so cant comment on it. This was our 4th stay at this hotel and I have to say it has improved since our last visit.
Travel operator: Thomas cook/Airtours
This turned out to be fantastatic, not only were we upgraded but we also were given a suite on the top floor overlooking the sea which was beautiful.
I'm glad we didn't have to stay at the Marlita as it was very run down looking and the rooms left a lot to be desired. The block that we were initially put into was C block which smelled awful - like raw sewage and definitely needed re-decorated. The only good thing was the pool area and beach which was lovely.
Travel operator: Thomas Cook
Travel operator: thomas cook
Rooms were a disappointment considering the build up no way 4 star 2 tops!!!
Location was supposed to be beach front and brochure details are elaborate to say the least its a good 30 min either direction on rough terrain path to a decent beach.
staff were!!!!! Fricticious to say the least but individually nice people, end of season and they were clearly ready for home.
Entertainment the best ever, my kids, 10,8,7 and me 30! Loved it all, hols are for the kids. Jellybean, Foldiejodie, Sweetcaroline and many more well done we loved you all.
Would we visit this hotel again, frankly no we wouldn't not even if it were half price, they could do with a complete overhaul and w/c work poolside and in the hotel bar area.
The rooms were drab, dreary, although we had maid service every day for two weeks fresh linen and towels, the cleaning left a lot to be desired, sorry ladies as nice as you were!!! Not up to my standards.
The pool layout and park area for the kids was great mine loved it all.
Travel operator: airtours/goingplaces
We tried the restaurant only twice once for b/fast and once for tea the breakfast wasn
Travel operator: airtours
The entertainment is fantastic they had entertainment 24/7 they had water olympics, rounder
Travel operator: My Travel
Travel operator: AIRTOURS
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